Temporary Pharmacist in Charge

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritise safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day.

Our Temporary PICs play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

As a Temporary PIC, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Temporary PICs support novel programme awareness, onboard newly hired pharmacy team members, and recognise colleagues for their success. The Temporary PIC consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counselling, and abiding by all legal and regulatory guidelines, amongst other required activities.

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counselling, and immunising practices
• Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow‑up of pharmacy team members
• Supporting safe and accurate prescription fulfilment by following and directing the pharmacy team to follow‑pharmacy workflow procedures and utilising the safety guardrails at every workstation
• Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total health‑care team, and proactively resolving insurance and/or medication issues
• Proactively offering and delivering immunisations to keep patients healthy; identifying, engaging and supporting Pharmacy Technicians to learn to immunise
• Supporting the effective management of pharmacy inventory by following and coaching the pharmacy team to follow‑all inventory best practices, with a special focus on protecting cold‑chain products for our patients and our business
• Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow and ensuring all trainees are on‑track for timely completion of required training and/or licence
• Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed
• Partnering with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues willing to work in the pharmacy, and ensuring that cross‑trained colleagues are on‑track for timely completion of all required training and licence
• Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback and/or validation of results; delivering annual performance reviews and closing gaps as needed
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule
• Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care and compliance
• Establish…