Client Services Field Focus Specialist

Client Services – Field Focus Specialist

Spoon River Home Health is seeking a dependable and compassionate Field Focus Specialist to join our team. This dual role combines office coordination with extensive field work across our multi-county service area.

About the Role:

This position offers the best of both worlds — time in the office and time in the field. You'll spend roughly half your week visiting clients and supporting caregivers throughout our region, helping cover shifts during vacations or call-offs and assisting with new client starts. The rest of your week will be focused on office-based duties like scheduling, mentoring, and ensuring quality care.

This is a hands-on, travel-heavy position — ideal for someone who enjoys variety, teamwork, and leading by example. Mileage reimbursement is provided.

What You'll Do:

• Travel throughout multiple counties to visit clients and caregivers
• Provide direct client care coverage as needed
• Conduct supervisory visits and quality checks
• Train and mentor caregivers
• Coordinate client services and scheduling from the office

What You'll Need:

• CNA certification required
• 2+ years home care experience
• Strong communication, leadership & organization skills
• Reliable, insured vehicle and willingness to travel daily
• Self-motivated and flexible

Join a team that values compassion, quality, and teamwork.