Rehabilitation Technician

Rehabilitation Technician

Agency: 805 Department of Rehabilitation Services
Supervisory Organization:
Dept Rehabilitation Services

Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment.

• Provides skilled technical assistance to rehabilitation staff in the provision of direct client services.
• Assist clients in completing application for services.
• Arranges and gathers medical diagnosis information and case related correspondence.
• Arranges and authorizes services which are included in an approved rehabilitation plan.
• Processes case data information not limited to applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintains files and transfers case records through management information system.
• Performs tasks related to general office operations and reception duties based on office needs.

Level I – This is the basic level where employees are assigned responsibilities for performing entry-level work in a training status under close supervision. Employees will be responsible for providing information pertaining to rehabilitation and visual services programs; arranging client medical procedures with vendors; researching and processing electronic case files and performing tasks related to general office operations. They receive training in client application gathering process and in policy and procedure interpretation.
Level II – This is the career level where employees are assigned responsibilities for a full range of activities. Employees arrange and coordinate client services and disseminate required information to vendors, clients, and staff; assist clients in completion of application; provide clients with area resource referral information; dispense information regarding rehabilitation and visual services programs and procedures; learn client application gathering techniques and receive training in policies and procedures for rehabilitation services programs.

Additional duties include general office operations, coordinating and arranging medical procedures with client and medical vendors; send referrals for vocational evaluation and skills analysis reports as assigned; research, gather and assemble data for electronic case files and maintain an information system; obtain and disseminate employment information for case closure.
Level III – This is the specialist level where employees are assigned advanced level work of a complex and difficult nature. In addition to tasks performed at Level I and II, duties will include the technical management of the caseload, i.e. gather information for annual reviews, conduct follow-up of consumer’s progress, maintain contact with medical, educational, personnel and/or vendors and collect and arrange data and information.

May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.

• Level I – One year of experience in office technical clerical work.
• Level II – Two years of technical clerical work or an equivalent combination of education and experience.
• Level III – Two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor’s degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor’s degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.

• Level I – Knowledge of basic computer functions, spelling, punctuation, grammar, basic arithmetic, and office and agency policies and procedures. Ability to deal effectively and courteously with people, exercise good judgment in evaluating situations and making decisions, and present ideas and facts effectively and…