Medical Care for Children Partnership (MCCP) Program Supervisor (Human Service Worker IV

• A robust one-year orientation designed to support your professional success.
• The opportunity to make a difference by serving those most in need in our community.
• The change to work collaboratively with community partners to address public health priorities.
• A learning culture that values growth, flexibility, and work-life balance.
• Amazing benefits and a supportive team environment.

Then look no further! The Fairfax County Health Department (FCHD) is a progressive public health leader providing services that promote population health, protect public health and the environment, and ensure residents' equitable access to health services and information. We invite you to apply to become a member of our thriving workforce, together making a difference in the health of our community!

Under administrative supervision, performs advanced level professional duties and performs as the program unit supervisor for the Medical Care for Children Partnership (MCCP). Manages a multidisciplinary team to ensure the accurate and timely determination of MCCP eligibility and the coordination of supplemental health resources. A primary responsibility includes the generation and distribution of comprehensive monthly program reports to key stakeholders, including medical homes, pharmacy providers, the Health Department, and the MCCP Foundation.

Serves as a key member of the hiring panel, conducting candidate interviews and providing recommendations to ensure the selection of highly qualified staff. As a member of the management team, the Human Service Worker (HSW) IV identifies service delivery gaps, develops MCCP-specific standard operating procedures (SOPs), and maintains strategic partnerships to ensure program integrity and operational excellence.

The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.

• Thorough knowledge of complex federal, state and local laws governing public assistance and welfare reform;
• Knowledge of basic human behavior and social problems;
• Knowledge of social, economic, health and cultural factors which can serve as barriers to employment;
• Knowledge of best practices in workforce development and case management;
• Ability to communicate effectively, both orally and in writing;
• Ability to make mathematical computations;
• Ability to schedule, organize, and manage workload of self and others sufficient to meet deadlines;
• Ability to read, interpret and apply program policies and procedures;
• Ability to use automated technology to conduct research, to establish and maintain case records, and to produce correspondence and reports;
• Ability to interpret and analyze data;
• Ability to handle multiple deadlines, high volume of client contact, high caseloads, and competing priorities;
• Ability to establish and maintain effective working relationships with clients, co-workers, other human service providers and the general public;
• Ability to work well with clients and coworkers from various socio-economic and cultural backgrounds;
• Ability to maintain professional ethics related to confidentiality of client information;
• Ability to work in a team environment;
• Ability to work effectively with people under stress;
• Ability to provide excellent customer service;
• Ability to identify clients in crisis and intervene to stabilize the situation;
• Ability to identify client issues requiring referral to other human service providers (e.g., substance abuse, spousal abuse);
• Ability to supervise the work of others effectively;
• Ability to provide ongoing, timely, and constructive feedback to staff regarding case work;
• Ability to develop, train, mentor, and motivate staff;
• Ability to review cases for consistency, best practice, timeliness, accuracy and appropriateness of action;
• Ability to accept changes in work assignments and environment;
• Ability to recognize and implement best proactive approaches to service delivery;
• Ability to make public presentations.

Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and…