Patient Transport

• Ensure courteous, timely processing of all requests for all forms of transport including, but not limited to: inpatient transportation, discharges and escorts for disabled outpatients.
• Routinely checks the patient wristband to verify patient identity correctly.
• Ensures that the patient is transported with all necessary items including
• Accompanies patient at all times and does not leave the patient until they are handed off to other designated hospital personnel.
• Delivers patient to their destination in a timely manner.
• Consistently and appropriately introduces him/herself to the patient, the purpose for their interaction and the patient's intended destination.
• Consistently offers to make the patient as comfortable as possible by offering blankets, pillows, etc.
• Communicates patient needs to nursing personnel or therapist.
• Communicates problems related to the patient condition to the nurse or therapist.
• Familiar with all locations of the hospital and campus.

• Ensure courteous, timely processing of all requests for all forms of transport including, but not limited to: inpatient transportation, discharges and escorts for disabled outpatients.
• Routinely checks the patient wristband to verify patient identity correctly.
• Ensures that the patient is transported with all necessary items including

• IV's, oxygen, shoes, robe, personal items, etc.

• Accompanies patient at all times and does not leave the patient until they are handed off to other designated hospital personnel.
• Delivers patient to their destination in a timely manner.
• Consistently and appropriately introduces him/herself to the patient, the purpose for their interaction and the patient's intended destination.
• Consistently offers to make the patient as comfortable as possible by offering blankets, pillows, etc.
• Communicates patient needs to nursing personnel or therapist.
• Communicates problems related to the patient condition to the nurse or therapist.
• Familiar with all locations of the hospital and campus.

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient and their co-workers by following established policies and procedures.

• Washes hands before and after each patient.
• Follows isolation procedures.
• Uses correct body mechanics/lifting techniques when transferring patients.
• Cleans soiled equipment regularly to avoid spread of disease.
• Reports potential safety hazards.
• Familiar with hospital emergency codes, plans, and procedures.
• Uses and maintains equipment in proper operating order.

• Pickup and delivery of documents, ad hoc supplies and specimens not transportable by the pneumatic tube system.
• Pickup, delivery and redistribution of patient equipment as needed.
• Uses transportation equipment in a safe manner.
• Identifies any broken pieces of equipment used by the Central Transport Department and labels it for repair.
• Demonstrates an awareness of the potential risks and safety hazards from the use of the equipment on a daily basis.
• Ensures cleanliness of wheelchair fleet, stretchers, cushions, lap trays and armrests following patient transports.
• Returns equipment to proper storage after use.
• Completes training in body mechanics, Standard Precautions and use of all equipment.

• Provides updated documentation and logs of all special procedures for Quality Assurance/Process Improvement.
• Maintains current CPR certification.
• Signs the patient in and out of the unit.
• Answers phones and greets customers in a professional and courteous manner.
• Conveys messages accurately.
• Fills out an patient safety event for any potential or actual safety events.
• Follows all confidentiality policies and procedures of the hospital, refraining from discussing confidential information with co-workers, friends and family members.
• Responsible to maintain the cleanliness of the Central Transport office space.

• Maintains knowledge of the location of various functions on the hospital campus.
• Restricts the patient from reading his/her chart unless in the presence of a medical professional.
• Opens the patient chart only to check for Alert Page and DNR (Do Not Resuscitate) restrictions.
• Maintains communication with the Supervisor and responds to special instructions and/or assignments.
• Ensures that the privacy of the patient is properly protected.
• Follows all confidentiality policies and procedures…