Family Services Counselor

Location: Carterville

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION Provides therapeutic interventions to promote personal growth and resiliency in the form of emotional, cognitive, behavioral and/or psychological changes in clients with a primary behavioral health diagnosis. Performs continuing assessment of the client’s needs and functioning, maintenance of appropriate documentation and development, and implementation of personal growth plans consistent with the client’s therapeutic needs.

ESSENTIAL DUTIES & RESPONSIBILITIES Provides community-based services utilizing evidence-based methodologies to provide excellent clinical services. Prepares for and conducts individual, group, and family mental health services for assigned caseload. Assists client in developing an individualized service plan, must be person centered, family centered, and service centered. Monitors client progress in treatment and participates in service plan reviews as assigned. Updates service plans as appropriate.

Submits service plans at all stages for medical review, if applicable. Conducts intake for client entering services, including explaining services, gathering information needed on intake materials, ensuring client understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, as assigned. Conducts assessment and writes assessment summaries, as assigned. Assists clients with making linkage with internal and external resources as outlined in service plan and in coordination with Integrated Healthcare Services.

Maintains appropriate contact with referral sources including providing information on client progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate.

Assists client in making discharge plans and provide follow up services as assigned. Demonstrates commitment to all assigned clients and families at various stages of change by using motivational interviewing and outreaching clients who have disengaged from services. Provides assertive outreach, advocacy and follow-up to assigned clients. For disengaged clients and families, a minimum of 2 attempted phone outreaches, 1 attempted home visit outreach and 1 letter of interest are completed and documented in the Electronic Health Record.

Ensures services provided are driven by client personal growth goals.

Links all clinical documentation to identified personal growth goals and objectives as indicated on the individual service plan. Ensures documentation of Progress Contact Note (PCN) activities reflect personal growth plan objectives and demonstrate medical necessity. Utilizes PCN completion as a personal growth tool to celebrate client successes and identify growth areas by completing progress notes concurrently with clients. Completes and submits all required clinical documentation within established time frames (generally within 24 hours of service provision).

To ensure a complete clinical record, completes Progress Contact Notes for all contacts, canceled/failed appointments and attempted contacts with clients and collaterals within established time frames.

KNOWLEDGE, SKILLS & ABILITIES Effectively communicate via written, verbal, in person and virtual methods.

Knowledge of appropriate billing codes.

Knowledge of community geographical awareness and of community and agency resources.

Skill in interviewing, assessment, and counseling.

Skill in…