Housekeeping Supervisor

Housekeeping Supervisor

You are vital to the success of your department because you know CLEAN. You understand the job and what is necessary for a hotel to offer truly excellent housekeeping. You assist housekeeping management in realizing their vision of excellence and work side by side with the housekeeping staff to help them understand exactly what is expected of them, especially when it comes to new hires.

You are the Housekeeping Supervisor. In the role of Housekeeping Supervisor, you will:

• Be a Role Model – you have been there and done that in housekeeping, so be willing to pitch in and help your managers as well as your team with whatever needs doing – training, coaching, cleaning, inspecting. You know it and can do it all.
• Be a Details Person – always be looking for excellence throughout your hotel and make suggestions to management and/or help train staff if they can’t see what you do. Keep an eye on supplies and expenses to meet your department’s financial objectives.
• Be “The Scheduler” – at management’s request, schedule your co-workers to meet business demands, taking any special guest requests as well as employee time off requests into consideration. Understand you may need to juggle work assignments to keep the team happy while always providing exceptional guest service.
• Be Safety Conscious – you understand how to train your team to work safely and efficiently and per OSHA guidelines. You also understand when and how to report issues to maintenance and/or security.

• Requires three years of progressive experience in a hotel or related field, with prior supervisory experience preferred.
• Must know how to effectively use the various pieces of equipment/tools used in housekeeping.
• A high school diploma or equivalent preferred.
• Physical requirements include the ability to perform medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels.
  
  Long hours sometimes required.
• Must be able to multi task.
• Must possess good communication skills – fluency in reading, writing and speaking English required.