Coordinator, Administrative Program

M-F 7-3 or M-F 11-7, The Front Desk is a 24/7/365 Day station at the university. There may be times where this role will be asked to have some schedule flexibility.

VP Area

VP Area Academic Affairs

Department

Department 02279 - Impact & Prosperity Epicenter

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $50,500

Close Date

Close Date 09/25/2026

Priority Review Date (Note
- Posting may close at any time)

Priority Review Date (Note
- Posting may close at any time) 08/14/2026

About the Epicenter:
Imagine a place dedicated to inspiring students – where they can live, learn, and collaborate with purpose. The Impact & Prosperity Epicenter will equip a distinct group of students and professionals driven by a shared vision and mission for the betterment of people and the planet. Considered the “soul” of campus, this living‑learning space will prepare students to become thoughtful global citizens committed to enriching the lives of others.

The building features six stories of residential living with a variety of room types to suit the individual needs of 778 students at different stages in their academic career. Residents will converge in the Forum, the gathering space that brings together a broad community of students and practitioners united by a passion for change. Here, residents will convene to participate in trainings, workshops, guest speakers, cultural events, impact collaborations, networking events, conferences, mentorship, community outreach and more.

Job Summary:

The Impact & Prosperity Epicenter is committed to providing next level resident, student and guest service. We pride ourselves on being the gold standard in creating an impactful residential experience through programing that support student aspirations. The Hospitality Lead helps create an environment and culture of customer engagement and services for residents, students and guests at the Impact & Prosperity Epicenter while managing all of the hospitality desk services.

The Epicenter hospitality desk is a comprehensive service provider operating 24/7/365. The hospitality desk will engage with residents, students, guests, and others in assisting with questions and providing guidance as needed. This role will oversee the management of an integrated mailroom and provide onsite oversight to all Epicenter spaces. The position incumbent should anticipate being an integral part of the Impact & Prosperity Epicenter operation.

• Serve as a primary point of contact for residents and guests while promoting a culture of high-touch service and operational excellence.
• Complete daily shift procedures to ensure seamless 24/7/365 operations.
• Maintain cleanliness, organization, and presentation standards across the hospitality desk and mailroom.
• Maintain active oversight of multiple required operational systems.
• Identify, document, and elevate facilities, custodial, safety, or resident-impacting concerns.
• You will be required to work holidays as assigned.
• Ensure consistent shift transitions through detailed documentation and coordination with Campus Security and other departments.
• Submit incident reports and document shift activity as required.
• Conduct scheduled building walkthroughs to maintain presentation, safety, and operational readiness throughout public spaces.
• Supports and mentors Student Workers to ensure best practices.
• Develops and maintains effective collaborative relationships with faculty, staff, partners, administration, and guests.

• Oversee full lifecycle management of resident and business mail operations in a…