HR Generalist

Description

At Goochland Cares, we believe that caring for our employees is essential to caring for our community. We're seeking an experienced Human Resources Generalist who is passionate about people, continuous improvement, and building an exceptional employee experience.

Goochland Cares is a mission-centered, community-driven nonprofit committed to serving our neighbors with excellence and compassion. Just as we care deeply for our clients, we care deeply for our team.

Our employees consistently rate Goochland Cares as an exceptional place to work — averaging 4.8 out of 5 in employee engagement surveys. Staff frequently highlight our supportive culture, collaborative environment, strong work-life balance, great benefits, and meaningful impact on the community.

We believe great work happens when people feel valued, supported, and connected to purpose. At Goochland Cares, you won’t just have a job — you’ll have the opportunity to make a tangible difference every day.

Working closely with the Chief Financial Officer and contracted Human Resources Director, you'll have the opportunity to own the organization's day-to-day HR operations while helping shape the future of our workforce through recruitment, employee development, leadership training, process improvement, and HR technology. If you enjoy solving problems, building relationships, improving systems, and making a meaningful impact, we'd love to hear from you.

• Administer the organization's recruitment process, including job postings, candidate sourcing, applicant screening, interview coordination, and employment offers.
• Recommend qualified candidates to hiring managers and support selection decisions.
• Administer employee onboarding and offboarding processes through HRIS software (Paylocity), ensuring all employment documentation is complete and accurate.
• Represent Goochland Cares at recruiting events and career fairs as appropriate.

• Design and maintain training curricula for employees and supervisors.
• Coordinate required compliance training and maintain training records within Paylocity.
• Develop, implement, and facilitate leadership development programs to strengthen supervisory and management capabilities.
• Evaluate training effectiveness and recommend improvements to learning and development initiatives.
• Support employee engagement, performance management, succession planning, and other organizational development initiatives.

• Support the administration of employee benefit programs, including enrollments, qualifying life events, annual open enrollment, and employee communications.
• Maintain relationships with insurance brokers and benefit vendors and resolve routine benefit issues.
• Review benefit invoices and maintain accurate benefit records.
• Process personnel actions affecting payroll, including compensation changes, deductions, and benefit elections.

• Serve as the primary HR contact for employees and managers regarding routine personnel matters, partnering with the external Human Resources Director on complex employee relations, policy interpretation, and strategic HR matters.
• Maintain regular open office hours for employees and managers.
• Interpret and consistently apply personnel policies and procedures.
• Administer leave programs, including FMLA, ADA accommodations, workers' compensation, and other protected leave.
• Maintain confidential personnel records and administer the organization's Paylocity system.
• Coordinate background checks, employment verifications, and other HR documentation.

• Monitor compliance with federal, state, and organizational employment requirements.
• Track required licenses, certifications, training, and employment documentation.
• Identify opportunities to improve HR processes, workflows, and employee experience.
• Escalate complex employee relations, legal, compensation, or policy matters to the Chief Financial Officer and contracted Human Resources Director.

• Analyze workforce metrics, including…