Recruiting Manager

This full-time Recruiting Center Manager role supports candidate placement with client staffing needs across multiple locations. You will oversee recruiting operations, team performance, and day-to-day candidate communication while ensuring timely hiring through coordinated screening, scheduling, and documentation.

• Work location: Sullivan, IL (onsite)
• Job type: Full-time
• Work availability: Monday through Friday from 8:00am to 5:00pm
  , with overtime at 7:00am or as needed

• Salary: USD 45,000 - 55,000 per year
• Pay: Competitive pay of $45,000 - $55,000 annually

• Hire, train, coach, and develop a team of Call Center Specialists while promoting a culture grounded in trust, accountability, and teamwork
• Provide performance feedback, hold team members accountable, and address employee relations matters as needed
• Source, screen, and process candidates for opportunities across 20+ locations
• Process background screenings and help support timely hiring decisions to meet client staffing needs
• Proactively engage candidates through outreach and database recruiting efforts
• Track applicant flow, workforce availability, and evolving hiring priorities across all locations
• Coordinate recruiting activities to support branch staffing and maintain operational alignment
• Act as a central communication resource between offices, candidates, and internal teams
• Manage call, text, and voicemail platforms to support exceptional response times and candidate experiences
• Coach team members on professional communication and customer service best practices
• Coordinate and manage interview and appointment schedules for 20+ offices
• Maintain accurate, timely documentation within the HRIS and other recruiting systems
• Ensure hiring records, candidate information, and employment documentation are complete and compliant

• Education: 4-year degree or equivalent experience
• Customer service: At least 4 years of customer service experience
• Skills and working style: Detail-oriented, organized, and able to work efficiently despite interruptions; able to multitask and manage time effectively in a fast-paced environment
• Computer proficiency: Proficiency in Microsoft Office products
• Communication: Excellent communication skills, written and verbal
• Preferred experience: Recruitment, call center operations, or administrative support
• Scheduling and typing: Proficient with Microsoft Office and scheduling software; average typing skill of 40 WPM
• Leadership: Prior experience in a leadership role with proven success preferred; 2 years preferred
• Dependability: Dependable and flexible

• Microsoft Office
• HRIS
• Scheduling software

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.

Are you available to work Monday through Friday from 8:00am to 5:00pm with overtime at 7:00am or as needed?