Lead Business Process Analyst

Overview

Ecolab is providing an exciting opportunity to join our Ecolab Digital team as a Lead Business Process Analyst. This role will focus on digital platforms to enable & support our Global Water Sales & Service organization. In this agile environment, the Lead Business Process Analyst will work closely with business stakeholders and development teams to gather requirements, work with multiple teams to assist in determining innovative solutions, as well as configuration, data management, and write/execute testing scrips.

Platforms include but is not limited to the Microsoft suite of tools including but not limited to Dynamics 365, Power Platform, Power BI etc.

• Partner with global team & business partners to provide innovative/creative solutions to enable business requirements
• Gathers & documents functional requirements from business stakeholders and convert them to technical requirements for the development team
• Manages and communicates across multiple levels of businesses
• Participates in prioritization and scope for release management
• Lead analysis of business process for Global Water business units
• Ensure business alignment between Global Water businesses on the suite of power apps leveraged by Ecolab Sales teams
• Basic CRM configuration, power automate flows within Power Platform space
• Experience building canvas apps and troubleshooting issues within them
• Experience implementing packaged software
• Act as Scrum Master, as needed, on prioritized business efforts
• Assist and/or lead coordination of testing cycles
• Data analysis and design within CRM, Azure Data Factory and External Integrations
• Manages users, roles, profiles, groups, sharing rules, and other setup options
• Collaborates with developers to determine options to meet business requirements
• Troubleshoots and resolves issues in a timely fashion related to production environment

• Bachelor's Degree
• 8 years of professional work experience
• 5 years of experience with requirements management supporting sales and marketing organizations
• 3 years of experience with Dynamics 365 (Sales, Field Service, Marketing modules)
• 3 years of hands-on experience with the Microsoft Power Platform technology stack with focus on power apps and connectors for power apps
• 2 years of experience with Agile Methodology
• Immigration sponsorship and relocation are not available for this position.

• Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions
• Good understanding of basic CRM foundations, system integration including data cleansing, loading and integrations.
• A good understanding of the strategic and commercial drivers for Power Apps among other Power Platform capabilities.
• Experience working with multi-device strategies for Canvas apps.
• Experience working with Microsoft Co-Pilot and building Agents.
• Experience in CRM tool configuration, flows, & user security management
• Experience managing relationships with 3rd party vendors and teams.
• Delivery experience with global, multi-lingual systems and development teams that span across multiple time zones.
• Able to successfully manage core responsibilities independently or with limited over-sight
• Excellent verbal and written communication skills
• Excellent organization skills
• Ability to maintain critical thinking while balancing multiple tasks
• Must have experience working on multiple projects and meeting project objectives in a timely manner
• Proven facilitation and negotiation skills with a diverse community including business representatives, Microsoft, and technology counterparts to effectively drive projects to closure
• Proven ability to learn new skills, technologies, and passionate about conveying knowledge

The base salary range for this position is $ - $. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Ecolab strives to provide comprehensive and market-competitive benefits to…