Sr. Manager E-Commerce Operations

At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel , GoGo squee

Z , The Laughing Cow , and Boursin , our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives.

Job Description Summary

The E-Commerce Operations Senior Manager drives the execution and optimization of our content syndication, search, categorization, and e-commerce performance. This role takes ownership of end-to-end product content integrity across all platforms, maximizes discoverability and conversion, and champions thought leadership to keep our e-commerce strategy ahead of industry trends.

This position requires an analytical e-com expert who can drive change, business growth, install best practices and is motivated by continuous performance optimization. The right leader will effectively partner with a wide range of stakeholders and demonstrate the ability to prioritize and identify data-driven opportunities.

The e-com Operations manager will report to the US Shopper Director and support both the US cheese and squee

Z categories which requires travel about once a month or on as needed basis.

Essential Duties and Responsibilities

• Best-in-class Content Strategy & Execution:
• Partner with the Shopper team to develop and implement optimized content to ensure accurate, up-to-date product content-including images, attributes, and descriptions- is pushed to all customers and digital platforms
• Oversee digital shelf audits and resolve discrepancies to ensure consistency and compliance.
• Search Strategy & Discoverability:
• Lead search optimization initiatives to enhance product visibility and conversion rates on third-party retailer sites.
• Collaborate with Shopper, brand and sales teams to deliver best-in-class SEO and paid search tactics within the e-commerce ecosystem.
• Categorization & Attribute Management:
• Own the development and enrichment of product categorization and attribute assignments to match channel best practices, improve consumer navigation, and boost shelf placement.
• Monitor and adapt categorization strategies to align with each retailer's algorithm and taxonomy changes.
• e-Commerce Channel Performance:
• Analyze sales, traffic, content health, and conversion data to diagnose performance drivers and uncover opportunities for improvement.
• Provide recommendations to optimize the e-com assortment to drive growth and efficiency I partnership with the sales and marketing teams
• Thought Leadership, tool and process transformation :
• Be the main point of contact for the global e-com team on transformation projects
• Stay on top of industry trends, the impact of agentic AI, new digital tools and competitor activity; proactively recommend actionable strategies and pilot new tools or approaches.
• Support customer meetings and e-joint business planning, bringing your e-com expertise ot our internal teams on e-commerce content best practices and omni-channel thinking.
• Champion an upskilling program to level up our organization's knowledge on e-com and lead projects to install performance routines, reporting and optimize the e-com tech stack with IT

Qualifications

Minimum degree and experience:

• Bachelor's degree preferred, not required based on experience
• Experience working with consumption and shipment data and e-com tools like Salsify is required
• At least 5+ years of analytical, e-com experience required, additional sales experience desireable

Skills and Competencies

• MS Excel/PowerPoint advanced skills required
• Strong organizational, attention to detail and communication skills both verbal and written
• Ability to work effectively in a high-paced environment within a cross functional team
• Proven ability to use data to draw insights that are actionable and will drive growth
• Ability to summarize and influence decisions…