IT Support Specialist
Listed on 2026-05-18
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Description
Are you someone who enjoys solving problems, helping others, and working with technology? We’re looking for a motivated individual to join our team in a support-focused help desk role
. This position is perfect for someone who thrives in a collaborative environment but can also work independently to get things done.
As part of our help desk team
, you’ll be the first line of support for end users—resolving tickets, maintaining documentation, and assisting with IT projects. You’ll also work closely with our Network and System Administrators to ensure smooth operations across the organization.
Respond to and resolve end user support tickets
Set up new user accounts and hardware
Troubleshoot hardware and software issues
Escalate complex issues when needed
Maintain internal help documentation and procedures
Keep service records for hardware up to date
Assist with IT projects as time permits
Be a key part of our help desk support system
Requirements Minimum Knowledge,Skills and Abilities
Required
- Computer Hardware
- Windows 10/11
- Windows Server
- Networking fundamentals
- Power Shell
- Active Directory
- Office 365
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