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Job Description & How to Apply Below
Location: Scott Air Force Base
JRSS NOC Technician
* Location:
Scott AFB, IL
* Clearance: US Citizen with DoD Secret
* Work Schedule:
100% Onsite.
* Certification:
Security+ CE required
* Education:
High School Diploma
Primary Responsibilities:
Responsible for performing, training team and developing processes for the following duties:
• Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure.
• Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
• Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
• Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.
Basic Qualifications:
* Requires High school and 2-4 years of experience.
* Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
* Ability to work in a 24/7 operation.
* Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
* Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
* General understanding of network topologies.
* Must have an active DoD Secret security clearance.
Preferred Qualifications
* Tech control facility or cyber transport experience
* Circuit actions and vendor experience
* IP architecture experience
* Telco NOC, inside or outside plant experience.
* Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
* Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
* Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv
4. For more information, please contact .
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