Information Systems Engineers

Priority Review Date

Note - Posting may close at any time.

We are looking for an IAM Security Operations Specialist to join our Identity & Access Management team. In this role, you will be the operational heartbeat of our identity security strategy, responsible for the day‑to‑day implementation of cloud security access controls across our platforms and serving as the primary operational partner for other departments.

• Act as the primary operational point of contact for inbound IAM and cloud security requests from engineering, product, and business teams.
• Execute and provision secure access controls across our multi‑cloud environment (AWS, Azure, or GCP) following the principle of least privilege.
• Manage the IAM ticketing queue (e.g., Jira, Service Now), triaging, troubleshooting, and resolving access issues and security requests efficiently.
• Continuously monitor IAM logs, identify access anomalies, and conduct regular access reviews to ensure compliance with our security policies.
• Help the team document standard operating procedures (SOPs) and identify opportunities to streamline or automate recurring operational requests.
• Assist in responding to and remediating active identity‑related security alerts or unauthorized access incidents.

1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:
Information Systems Engineer III requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

• 2+ years of experience in Security Operations (Sec Ops), IAM Operations, IT Support Tier 3, or a closely related technical operations role.
• Hands‑on experience navigating and managing permissions within cloud platforms (e.g., AWS IAM, Azure AD/Entra , Google Cloud IAM).
• Solid understanding of user lifecycle management, role‑based access control (RBAC), and Multi‑Factor Authentication (MFA).
• Experience managing and resolving high‑volume technical requests using ticketing systems.
• Strong customer‑service mindset with the ability to collaborate patiently and effectively with both technical and non‑technical colleagues.
• Familiarity with modern Single Sign‑On (SSO) platforms like Okta, Ping Identity, or Azure AD.
• Basic scripting knowledge (e.g., Python, Power Shell, or Bash) to help automate routine tasks.
• Relevant foundational certifications (e.g., Security+, Microsoft Certified: Identity and Access Administrator, AWS Certified Cloud Practitioner).

Resume

Cover Letter

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106.