IT Engineer, Service Management & ITIL Expert
Listed on 2026-10-06
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IT/Tech
IT Support, IT Consultant, IT Specialist, IT Project Manager
Location: Virginia
Nubank is seeking a Staff IT Engineer - Service Management to own ITSM end-to-end. You will design, implement, and govern ITIL v4 processes, tooling, and governance to keep internal services reliable and auditable for an engineering-led organization.
You’ll own the ITSM toolchain (Jira Service Management or equivalent), drive automation, define KPIs, and partner with security and platform engineering to scale a regulated fintech environment.
As a Staff IT Engineer, Service Management & ITIL Expert, you will play an important part at Nubank in Virginia, IL, United States.
We are seeking a motivated Staff IT Engineer, Service Management & ITIL Expert to join Nubank in Virginia, IL, United States.
Consider building your career as a Staff IT Engineer, Service Management & ITIL Expert at Nubank.
The Staff IT Engineer, Service Management & ITIL Expert position in the IT & Technology, Engineering field is open for applications.
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