Subrogation Claims Trainee - INVEST Guidance

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

About the Program Are you ready to take the first step into a meaningful, long-term career where every day offers the chance to learn, grow, and help others? The Emerging Talent INVEST Program – Guidance Pathway is designed for individuals with a passion for people, a sharp eye for detail, and a drive to build a rewarding career in the insurance industry.

Through this immersive 3-month program, you’ll gain hands‑on experience handling subrogation claims while developing the foundational knowledge and professional skills needed to thrive in the world of liability claims. Whether you’re coming from retail, customer service, or another industry entirely, this pathway offers a structured, supportive, and exciting entry point into one of the fastest‑growing and most stable professions in the country.

Starting salary: $45,000 USD

Start date:

January 2027

PTO black out:
Due to the structured nature of the training program we will likely not be able to support any PTO requests for the first 8 weeks of the program.

The Emerging Talent INVEST Program – Guidance Pathway is an essential entry‑level opportunity, specifically designed for individuals with some college, an associate degree, or 2+ years of work experience who are eager to launch a career in liability.

This 3-month pathway focuses on training individuals to evaluate and resolve third‑party auto claims involving damage to vehicles and other property, with an emphasis on clear communication, accuracy, and customer service.

• Foundational Learning:
  Participate in structured training that includes classroom instruction, digital coursework, and live sessions focused on liability claim fundamentals, customer service, and systems navigation.
• Practice in the “Sandbox”:
  Build hands‑on skills in a simulated environment that mirrors real claim situations—reviewing incident reports, writing contact notes, assessing liability, and evaluating damage in a controlled setting.
• Shadow Seasoned Examiners:
  Observe experienced liability adjusters handling simple claims such as auto property damage, slip‑and‑fall incidents, or low‑severity third‑party property damage to see best practices in action.
• Complete Core Milestones:
  Progress through development checkpoints to ensure understanding of core competencies, including liability determination, policy interpretation, and claims communication.
• Grow Through
  
  Collaboration:
  
  Engage in team meetings, mentorship check‑ins, and peer discussions to gain exposure to different perspectives and support your professional development.
• Begin Claims Handling:
  Start processing a small number of auto mobile liability property damage claims —around Week 3 of the program. Caseload will gradually…