Parts Advisor

Job Details:

Job Location:

IL Goodfield - Goodfield, IL 61742, Position Type:
Full Time, Education Level: High School, Salary Range: $21.00 - $28.00 Hourly, Travel Percentage:
Negligible, Job Shift: Day, Job Category:
Sales, Join Our Team as a Parts Advisor!

Martin Equipment is a proud, 4th generation, local and female-owned John Deere Construction Dealership with nearly a century of excellence. When you join our team, you become part of the legendary service that our customers have come to trust.

• Shift: Day shift, Monday through Friday, Store Hours 6:30a - 5:00p, 30-min lunch
• Overtime: OT paid for any workday exceeding eight hours
• Saturdays:
  Eventually, morning rotation

• Customer Interaction:
  Handle inquiries about replacement parts and availability, providing exceptional service and support.
• Inventory Management:
  Keep the department organized, ensuring parts are easily accessible and stored safely.
• Location Support:
  Assist your co-workers at the other eight stores in locating necessary parts, fostering teamwork and collaboration.

• Supply Parts:
  Provide technicians with parts from inventory.
• Customer Support:
  Look up parts and answer questions.
• Order Fulfillment:
  Order or pull parts as needed.
• Hydraulic Hose Creation:
  Make hydraulic hoses.
• Stock Management:
  Put away daily stock orders.
• Branch Assistance:
  Help branches find parts.
• Inventory Organization:
  Maintain order and safety.
• Documentation:
  Handle purchase orders, invoices, and returns.
• Inventory Control:
  Manage parts inventory.
• Policy Adherence:
  Follow company policies.
• Safety Compliance:
  Support the safety program.
• Meeting Participation:
  Attend store meetings.
• Shipping and Receiving:
  Assist as needed.
• Additional Duties:
  Perform other tasks as assigned.

• Microsoft Office Proficiency:
  Skilled in using Microsoft Office for email and Internet for product searching and data entry.
• Office Equipment Knowledge:
  Basic understanding of office machines, including copier, fax, and printer.
• Construction Parts
  
  Experience:
  
  Previous experience in construction parts is a plus.
• Customer Service Passion: A strong passion for parts, assisting customers, and doing a good job is a must.

• Communication
  
  Skills:
  
  Excellent face-to-face and phone communication skills.
• Listening and Handwriting:
  Good listening skills and legible handwriting.
• Task Management:
  Ability to prioritize and organize tasks with a sense of urgency and within time constraints.
• Direction and Inquiry:
  Able to take direction and ask questions.
• Attention to Detail:
  Strong attention to detail.
• Software Learning:
  Willingness to learn Dealworks, EQUIP, and Service Advisor (training available).
• Equipment Operation:
  Ability to operate a forklift and drive a pickup truck.
• Driving Requirements:
  Valid driver’s license and acceptable driving record per company policy.
• Work Ethic:
  Willing to work hard, enjoy the atmosphere, and do whatever it takes for the company and customers.
• Focus:
  Must limit time on personal cell phone; focus on the job and the customer.

• Mobility:
  Extended periods of standing, sitting, and walking. Occasional periods of driving.
• Physical Activity:
  Some climbing, bending, stooping, reaching, kneeling, squatting, twisting, pulling, and pushing as required by tasks.
• Lifting:
  Ability to lift, manipulate, and move items repeatedly, up to 50 pounds.
• Handling Parts:
  Not afraid to get a little dirty from handling parts.
• Office Equipment Operation:
  Operation of a personal computer and other office equipment.
• Availability:
  Available to work extended hours during the week and weekends on a rotation or when needed (as required by location).

• PPE Provided:
  All required PPE is provided by Martin Equipment, including protective safety glasses, gloves, and boots.

• Work Locations:
  Most work is performed at a desk, within inventory space, and in the shipping/receiving area.
• Exposure:
  Intermittent exposure to shop environment including dirt, dust, heat, cold, fumes, noise, grease, vibration, and chemicals.
• Weather Conditions:
  Intermittent exposure to hot and cold weather conditions.

• Eligibility:
  Newly hired employees are eligible for benefits on the first of the month following 60 continuous days of employment.
• Health Insurance: 100% company-paid medical health insurance premium for employee and family. YES!
• Life Insurance: $40,000 company-paid life…