Custodial Account Manager

Job Description

We are seeking a proactive and experienced Custodial Account Manager to oversee custodial operations at our client’s facility. The candidate will manage the cleaning staff, ensure high standards of cleanliness, and maintain a safe environment. Strong leadership skills, keen eye for detail, and extensive knowledge of custodial practices are essential.

$80,000.00 - $85,000.00 annual salary (US Dollars). Pay varies by education, experience, skills, abilities, geographic location, and market data. Eligibility for incentive or bonus program may apply.

• Supervise, train, and manage a team of custodians and janitorial staff.
• Schedule and assign daily tasks and projects, ensuring efficient use of resources and timely completion of work.
• Oversee GMP compliance.
• Conduct performance evaluations and provide ongoing feedback and coaching.
• Oversee daily cleaning and maintenance activities to ensure the facility is clean, sanitary, and well‑maintained.
• Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
• Inspect work areas regularly to ensure adherence to quality and safety standards.
• Ensure compliance with good documentation practices in a clean room environment.
• Ensure compliance with all local, state, and federal regulations related to custodial services and workplace safety.
• Implement and enforce safety protocols and procedures to protect staff and facility occupants.
• Conduct regular safety training and inspections to identify and mitigate potential hazards.
• Manage the facility’s custodial services budget, ensuring cost‑effective use of resources.
• Maintain inventory of cleaning supplies and equipment, ordering materials as needed.
• Monitor and control expenses to stay within budgetary constraints.
• Coordinate and manage custodial support for facility events and projects.
• Collaborate with other departments and facility management to coordinate custodial activities.
• Communicate effectively with clients, vendors, and stakeholders to address concerns and ensure satisfaction.
• Prepare and present reports on custodial activities, progress, and issues to management.

• High school diploma or GED required; degree in facilities management, hospitality, or related field preferred.
• Minimum 2 years of experience in custodial or janitorial services, with at least 2 years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Experience with custodial management software and tools.
• Valid driver’s license.
• Relevant certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI) preferred.

• Excellent leadership and team management skills.
• Strong organizational and time‑management skills.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to quality.
• Ability to work independently and make decisions in a fast‑paced environment.

• Must be able to perform physical tasks, including lifting, bending, and operating cleaning equipment.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors, including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable…