Water Feature Service & Maintenance Coordinator

Overview

Pool - Pond - Water Feature Service & Maintenance Coordinator Reflections Water Gardens is looking for a results-driven Maintenance & Customer Service professional to actively run, service, and coordinate our service department. THIS IS A HANDS-ON WORKING POSITION. You will be responsible for the continued service of clients' projects, maintenance and repairs, acquiring new accounts, enhancing and retaining existing accounts, and training new team members.

Self-motivation, reliability, ambition, and a passion for service in outdoor environments are a must to be successful at Reflections Water Gardens.

• Clean swimming pools and filtration using certified pool equipment
• Discover and repair leaks or cracks in the pool area’s structure, plumbing, or pipes
• Maintain record of paperwork and services performed
• Remove and install new underwater lights
• Troubleshoot, repair, or replace faulty equipment
• Survey pH levels of water, and add or maintain chemicals as needed
• Advise and educate customers on best preventative maintenance practices
• Establish, develop and maintain positive client relationships
• Estimate and acquire new accounts
• Achieve agreed-upon goals and outcomes
• Coordinate Maintenance and Service tasks with team members
• Continued self-improvement through feedback from the team and clients
• Post to social media for brand awareness and prospecting

• Must have a valid driver’s license
• Must be able to work in harsh weather conditions
• High school diploma or GED required
• Ability to lift heavy equipment and have dexterity
• Prior experience with pool chemicals, maintenance techniques and equipment is strongly preferred
• Highly motivated and driven with a background in water feature service and maintenance
• Knowledge of both biological and chemical systems
• Excellent communication and people skills
• Prioritizing, time management, and organizational skills
• Problem-solving
• Ability to work independently in the field and office as required
• Bilingual. Must be able to communicate in English and Spanish

$65,000 - $75,000 per year