Supervisor, Student Services

Please see Special Instructions for more details.

This position is not a remote position. Employee would be expected to work in the office. After 90 days of employment, however, hybrid remote opportunities may be available.

Details

Open Date

Open Date 08/21/2026

Requisition Number

Requisition Number PRN
45980B

Job Title

Working Title

Working Title Transfer Operations Supervisor

Career Progression Track C

FLSA Code

FLSA Code Nonexempt

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time?

Full Time or Part Time? Full Time

Shift

Shift Day

Work Schedule Summary

VP Area

VP Area Academic Affairs

Department

Department 00295 - Office of Admissions

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $19.25 per hour

Close Date

Close Date 08/30/2026

Priority Review Date (Note - Posting may close at any time)

The Transfer Operations Supervisor assists in all aspects of the student admission and record maintenance process.

• Assists in evaluations of academic transcripts, test scores, and other credentials.
• Prepares, verifies, and enters data into computerized student information systems.
• Manages student university records by performing clerical activities to maintain student files.

This employee helps supervise employees and processes by coordinating and overseeing work assignments in student service functions within the department. Ensures relevant policies, procedures and laws are implemented. Participates in the interview process as well as assesses, develops and provides training for new and existing employees. Supervises Area processes by coordinating and overseeing workflow. Responsible for the training of office staff in all area processes.

Supervisors need to be proactive in responding or providing guidance when problems arise. This position has the authority to determine appropriate training needs and the ability to orchestrate multiple tasks simultaneously is essential. This employee will directly supervise a small team of part-time and seasonal evaluators.

The Transfer Operations Supervisor’s primary focus for support will be Transfer, Returning, and Second Bachelor student populations and projects tied to these application types. They may assist, however, with all application types and processing needs in the undergraduate operations area.

This supervisor will correspond with campus partners including students, parents, other on campus departments, etc. to answer questions relating to admission policy, submission and processing of related documentation, and connect students to on campus resources. This position does not include active recruitment of potential applicants.

The University of Utah offers excellent pay and benefits package which includes the following:

• Affordable Health Insurance from Day 1

Supervises employees and processes including prioritizing daily work activities, evaluating outcomes and recommending changes in the area. Supervises Area staff and oversees scheduling of staff shifts. Organizes and delegates workload of area functions on a daily basis. Responsible for completing evaluation of application materials. Maintaining consistent contact/liaise with campus partners.

Organizes and conducts staff meetings. Responsible for training staff to assist in daily workload for the area. Responsible to maintain an up-to-date desk manual of all area processes to be used for training new staff and as a tool for current staff members. Prepares employee work schedules; discuss time-off requests with area manager for final approval.

Maintains documentation of work processes. Investigates and resolves computer input and processing errors.

Provides human…