Executive Director; NHA), Prospect Heights, IL

Executive Director (NHA), Prospect Heights, IL

• Full-time

Health Dimensions Group (HDG), with headquarters in Minneapolis, Minnesota, is a privately held entity that was formed in 2000. Our roots are deeply set within acute and senior care and our leadership has served a diverse group of clients for more than 20 years. As one of the nation’s thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation.

HDG’s experience includes work with clients in all 50 states.

As one of the nation’s thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation. HDG’s experience includes work with clients in all 50 states.

POSITION SUMMARY:

Under the direction of the Regional Director of Operations / Vice President of Operations, the Executive Director leads and directs the overall operation of the Care Community in accordance with resident needs, governmental regulations, and company policies, with the main objective of maintaining quality care for the residents and achieving business and financial profitability for the community.

• Ensuring all departmental policies, procedures, practices, and systems are in place to meet resident/patient needs
• Develops a positive professional relationship with residents, resident family members, team members, professional organizations, community groups, and other appropriate entities
• Monitoring resident/family/employee satisfaction through regular communication, consistent rounds throughout the Care Community, and the use of satisfaction surveys, response analyses and performance plans to continually improve services. Proactively identify concerns and deal with complaints timely and effectively
• Maintains quality services throughout the community for residents at the level established by the Board of Directors (if applicable), and consistent HDG standards, expectations and policies
• Leads programs that uphold strong performance standards and maintain a working environment that supports all leadership team member’s professional growth
• Maintains and cultivates a positive relationship with residents through regular individual and group interaction, attending and often times leading resident meetings and functions
• Meets routinely with HDG Regional Director of Operations to report on operational issues, trends, barriers and resolutions. Participates in weekly operations leadership calls and quarterly business review meetings
• Actively manages Care Community assets to minimally include inventory, building and grounds maintenance/curb appeal and accounts receivable
• Represents HDG in a professional manner consistent with the HDG values and code of conduct set forth for the organization
• Manages and directs corrective actions as necessary to pull performance, quality or budget variance back in line with expectations
• Enforces reporting and Corporate Compliance Hotline initiatives and reports all potential hazards, litigation or unusual events to determine plan of action or preventative measures

• Contributes to preparations for the Care Community’s annual operating budget and manages programs and strategies to ensure budgets are met
• Ensures monthly and annual financial and net income targets are met
• Manage census and revenue development to include:
  • Total occupancy including bed management and admissions process
  • Medicare and managed care occupancy
  • Rehabilitation systems management
  • ADL systems management
  • Managed Care system management
• Demonstrate successful expense…