Email Marketing Automation Project Manager

Email Marketing Automation Project Manager

Long term Contract

Hybrid, Mettawa, IL. 3 days onsite/2 days remote

PER HIRING MANAGER: MUST HAVE AGENCY EXPERIENCE AND EMAIL, AND 3-5 YEARS OF EXPERIENCE IDEALLY WITH SOME PHARMA

Our client, a global pharmaceutical company located in the Northern suburbs is seeking an Email Marketing Project Manager. This individual will be a part of the Digital Lab team and will be responsible for the day-to-day management, oversight, and optimization of seeing email campaigns thru their lifecycle.

• CRM Email marketing experience, if possible, in pharma (familiarity with Med/Reg process & systems; Veeva Promomats , a plus)
• Account/Client Management (communication/presentation skills)
• Experience pulling and driving strategic insights from Data
• Background in Salesforce, Marketo and Smartsheet or Asana is a nice to have!

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
• Learn the business for the respective therapeutic areas/brands
• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
• Prepare quarterly campaign audits and campaign performance SLAs and review with Associate Director
• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary
• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders

• Bachelor's Degree in Business or Marketing or equivalent experience
• 3-5 years of experience of Database Marketing, CRM, Email (Salesforce and Marketo are a plus), Digital, Direct Mail, 1:1 marketing experience
• Minimum of 3 years of hands-on work experience in client service, account or response management discipline
• Digital marketing or interactive agency experience is a plus
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members
• Analytical ability to identify optimization opportunities and program related issues
• Excellent knowledge of Microsoft Office Software:
  Word, Excel, PowerPoint, and Outlook

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

Digital…