Veterinary Receptionist; Client Services Representative

Veterinary Receptionist (Client Services Representative)

Job Summary:

We are seeking a highly organized, positive, and detail-oriented Veterinary Receptionist to join our team at All About Animals Pet Clinic. As the first point of contact for clients and the glue that holds everything together behind the scenes, you will be the heart and soul of our clinic. If you have a passion for animals and their well-being, excellent communication skills, and a positive, friendly, and empathetic attitude, we encourage you to apply.

• Provide exceptional customer service to clients and their pets
• Manage patient and client records, scheduling, and billing
• Handle phone calls and respond to client inquiries in a timely and professional manner
• Assist with daily clinic operations, including typing, filing, and data entry
• Collaborate with the veterinary team to ensure seamless communication and excellent patient care
• Maintain a clean, organized, and welcoming reception area

• High school diploma or equivalent required
• 1 year of experience in customer service or as a receptionist, preferably in a veterinary or healthcare setting
• Excellent communication and organizational skills
• Strong attention to detail and ability to multitask
• Positive, friendly, and empathetic attitude
• Proficiency in basic office software and systems (experience with eZyVet a plus!)

We offer a positive culture with strong teamwork and accountability to each other, our patients, and our clients. Enjoy the charm and flexibility of working for a woman-owned small business! Our benefits package includes:

• Health, vision, dental, disability, and life insurance
• Employee assistance program
• Generous paid time off
• Paid holidays including your birthday
• Discounted services
• Continuing education opportunities
• Retirement with employer match
• Uniform and shoe allowance
• Bonus opportunities
• Extra time off around the holidays
• The pleasure of working with a highly trained respectful team

$17+/hour, based on experience

Weekdays from 7:30 AM-6:00 PM, rotating 8:00 AM-10:00 AM Saturday shift