Customer Quality Engineer II or III Job Loves Park Illinois USA,Quality Assurance

Location: Loves Park

Customer Quality Engineer II or III

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities and creating a rewarding workplace. We are dedicated to design and delivering energy control solutions that our partners count on to power a clean future.

Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Estimated Annual Base Pay

Level II: $75,000 (minimum) – $97,000 (midpoint) – $120,000 (maximum)
Level III: $89,000 (minimum) – $116,000 (midpoint) – $142,000 (maximum)

Benefits

All members included in annual cash bonus opportunity
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays
Industry leading medical, dental, and vision insurance upon date of hire
Vacation / Sick Time / Vacation Buy‑up / Short Term Disability / Bereavement leave
Paid parental leave
Adoption Assistance
Employee Assistance Program, including mental health benefits
Member Life & AD&D / Long Term Disability / Member Optional Life
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including:
Home / Auto Insurance discounts, Whole Life Insurance, Critical Illness Insurance, Legal Assistance, Military Leave

Key Responsibilities – Level II

Implement and monitor quality assurance processes and procedures to ensure product standards are consistently met.
Identify and resolve quality-related issues by analyzing data and applying technical expertise and judgment.
Provide informal guidance and support to new team members to enhance their understanding of quality protocols and practices.
Collaborate with engineering, production, and other departments to improve product quality and process efficiency.
Document and communicate quality metrics, findings, and improvement recommendations to relevant stakeholders.

Key Responsibilities – Level III

Develop and implement comprehensive quality assurance plans to ensure compliance with industry standards and regulatory requirements.
Identify, analyze, and resolve complex quality issues by leveraging advanced problem‑solving techniques and multi‑source information.
Lead small‑scale quality improvement projects, coordinating resources and managing timelines to achieve project objectives.
Integrate industry best practices into quality processes, ensuring continuous improvement and competitive differentiation.
Serve as a resource for less experienced colleagues, providing guidance and fostering a collaborative work environment.

Key Skills – Level II

Expertise in implementing and maintaining quality assurance processes and standards.
Proficient in identifying and analyzing the underlying causes of quality issues using industry standard methodologies.
Skilled in evaluating and enhancing manufacturing or business processes to optimize quality outcomes and efficiency.
Ability to create, manage, and maintain accurate technical documentation and quality reports.
Experienced in analyzing quality data and metrics to inform decision making and drive continuous improvement.
Knowledgeable in relevant industry regulations and standards, ensuring all processes meet compliance requirements.
Capable of clearly explaining complex quality related information to team members and stakeholders.
Adept at resolving quality related problems using technical judgment, experience, and established precedents.
Effective in working within team guidelines and policies, positively impacting both personal and team quality outputs.
Provides informal guidance and support to new team members, fostering a collaborative and knowledgeable work environment.

Key Skills – Level III

Expertise in developing and implementing quality assurance methodologies and…