Corporate Process Quality Manager

Corporate Process Quality Manager

The Corporate Process Quality Manager is accountable for leading a collaborative initiative to create and develop a best‑in‑class process control, quality culture, problem‑solving culture, to provide technical direction for all manufacturing departments, and implement sustainable process improvements on the shop floor. This role focuses on integrating customer requirements (Nuclear, Military, Aerospace, NADCAP, AS9001) into the company manufacturing culture. It is a key leader in supporting shop‑floor manufacturing operations through complex problem‑solving activities.

Assist the Director of Quality and Corporate Quality Assurance Manager to develop and implement a best‑in‑class quality culture.

Drive company‑wide continuous improvement activities with a strong emphasis on problem solving and process control. Must use collaboration and teamwork to advance quality and continuous improvement efforts.

Support and enhance the company Corrective Action Request (CAR) System by building teams and establishing buy‑in for improvement activities.

Articulate the detail and importance of process control to all employee owners at all levels.

Act as the visible leader in driving the quality culture; engage hands‑on at all levels and stages of implementation and execution, integrating quality cultural expectations into organization development and training.

Champion company‑wide quality improvement initiatives (based on measurable data when available) and lead high‑visibility quality problem‑solving events.

Build meaningful relationships with employee owners to attain best‑in‑class performance.

Ensure high engagement with sales leaders and production leaders.

Ensure appropriate technical support resources are available and utilized to support quality improvement initiatives, including facilitation, statistical analysis, and 6‑sigma tools.

Assist the Corporate Quality Assurance Team with internal and external supplier quality audits, and layered process audits.

Specific Process Ownership: responsible for implementation and maintenance of internal quality systems that support our business, including but not limited to:

• Non‑conformance control
• Deviation system
• Corrective action systems

Provide leadership activities in developing and maintaining company‑wide quality metrics, including daily collaboration meetings.

Organize appropriate resources to address real‑time in‑process quality problems that must be resolved.

Provide engineering support to operations to ensure consistent application of quality techniques during the investigation and resolution of non‑conformances or process issues.

Participate in the development of Failure Mode and Effects Analysis (FMEA) and control plans for key processes and customer projects.

Participate in Advanced Product Quality Planning (APQP) activities to determine appropriate use of existing and new measurement systems and tools during new product or process design and startup.

Collaborate with sales, process engineering, and subject matter experts to determine critical part features and review manufacturability of design, making recommendations to modify customer part specifications and tolerances as necessary to support cost‑effective production.

Assist the organization in acquiring and analyzing data using appropriate standard quantitative statistical methods across the spectrum of business environments to facilitate process improvements.

Work with bias for action in support of customers, ensuring complete and timely responses to internal and external customers.

Initiate and actively support continuous improvement activities and Lean initiatives on the shop floor.

Maintain quality employee job results by coaching, counseling, planning, monitoring, and appraising job results for direct reports or interns as assigned.

Participate in special projects and perform other duties as assigned.

Some overnight travel as necessary.

Bachelor of Science degree in Engineering or Metallurgy (or equivalent). Certified Quality Engineer (ASQ) preferred.

Minimum of 7 years quality leadership experience with…