Senior Quality Manager

• Audit, monitor, and determine manufacturing process and output quality against internal and regulatory standards
• Test random samples of finished goods
• Report manufacturing process deviations and finished-goods defects
• Liaise with Quality Assurance to troubleshoot and resolve problems
• Implement continuous improvement initiatives using Lean methodologies and principles
• Direct plant-wide quality systems and compliance activities
• Serve as primary internal auditor for SQF and customer-specific audit readiness
• Lead audit preparation, inspections, corrective-action follow-up, and compliance activities
• Ensure quality and food safety standards are executed and sustained
• Manage customer escalations and quality concerns
• Lead root cause analysis investigations and develop and implement corrective and preventive actions
• Partner with Operations and Continuous Improvement teams to reduce defects, improve process control, enhance operational performance, and drive cost-saving initiatives
• Use data analysis and quality tools to identify trends, evaluate process performance, and support data-driven decisions
• Follow plant, process, hygiene, allergen, and SQF procedures
• Report potentially unsafe food conditions or customer complaints
• Participate in SQF root cause and corrective actions

• Bachelor's degree required/preferred or equivalent combination of education and experience
• BA or equivalent plus 6 years related experience, or MA plus 4 years related experience
• 5–7+ years of quality leadership experience in manufacturing, packaging, food production, pharma, or other regulated environments
• Experience managing customer complaints, escalations, root cause investigations, and CAPA activities
• Strong knowledge of SQF, HACCP, GMP, Quality Management Systems (QMS), and audit readiness
• Experience leading internal audits and maintaining compliance with quality and food safety standards
• Lean Six Sigma knowledge, preferably Green Belt level
• Data analysis and continuous improvement experience
• Proficiency with Minitab, Excel, and Power Point
• Prior people leadership experience, including coaching, training, and managing direct reports
• Strong organizational, communication, presentation, and customer-facing skills
• Ability to prioritize competing demands, drive quality culture, and work cross-functionally across plant operations
• Ability to perform essential functions with or without reasonable accommodation

Demonstrates expertise in quality leadership within manufacturing and food production environments, focusing on compliance with SQF, HACCP, and GMP standards. Proficient in data analysis, continuous improvement methodologies, and leading internal audits to enhance operational performance and drive quality culture.

• Quality Leadership Experience
• SQF Knowledge
• Lean Six Sigma Green Belt
• Data Analysis Proficiency
• Internal Audit Management

• Quality Management Systems
• Root Cause Analysis
• Corrective And Preventive Actions
• Continuous Improvement
• Process Control

• Organizational Skills
• Communication Skills
• Presentation Skills
• Customer-Facing Skills
• Coaching And Training

• Manufacturing
• Food Production
• Pharma
• Regulated Environments
• Audit Readiness

• Minitab
• Excel
• Power Point