Server Assistant (Food & Beverage, Resort

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Full Time The Tides Inn, Irvington, VA, US

5 days ago Requisition

Salary Range: $8.50 To $8.50 Hourly

In addition to the Salary Range, this position is eligible for Tips!

ABOUT THE COMPANY & RESORT:

Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.

The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar.

As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.

JOB SUMMARY: The Server Assistant provides essential support to the front-of-house team to ensure a seamless and thoughtful dining experience for every guest. Working under the direction of the Captain and Front Waiters, this role helps maintain the flow of service, uphold pristine dining room presentation, and ensure the timely and accurate delivery of dishes. This position also supports In Room Dining operations, assisting with the preparation, staging, delivery, and clearing of orders with the same level of hospitality and attention to detail demonstrated in the dining room.

This role is ideal for an individual who takes pride in craftsmanship, service excellence, and contributing to a team committed to the highest standards.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

*** Regular and reliable attendance is an essential function of this role.

Dining Room Support & Guest Service

• Support the Captain and Front Waiters by ensuring each table receives attentive, efficient, and polished service.
• Refill water, clear plates, replace flatware, and reset tables with accuracy and care.
• Maintain a refined and welcoming dining room environment that reflects the Tides Inn’s elevated standards of presentation and readiness.
• Greet guests warmly during interactions and contribute to a service culture rooted in kindness and hospitality.

Food Running & Expo Support

• Deliver dishes from the kitchen to guests with professionalism, accuracy, and proper service etiquette.
• Assist the expeditor in organizing plates, garnishes, and courses to ensure timely and correct delivery.
• Communicate clearly with culinary and service teams to maintain pacing and coordination.
• Ensure each dish is delivered to the appropriate table, presented correctly, and described knowledgeably, including key ingredients and allergens as trained.

In Room Dining (IRD)

• Assist with the preparation and staging of In Room Dining orders in alignment with Tides Inn presentation standards.
• Deliver orders to guest rooms with professionalism, discretion, and respect for privacy.
• Present and describe menu items…