Team Member, Restaurant​/Food Service

Overview

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. A Potbelly Associate's job is to help our customers enjoy lunch by providing fast, friendly and efficient service and delivering a quality and consistent product in a clean and inviting environment.

Pay transparency: earn between $15.25 and $15.75 plus digital tips*

* Potbelly cannot make guarantees about tip earnings*

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen - knife skills are a plus
• You love working in a fast-paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk a minimum of 3 hours or as needed
• You're at least 16 years of age
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

• Competitive pay
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

Final date to receive applications:
Applications must be submitted by [3/3/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We are an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Company:
Potbelly Corporate

Position:
Team Member

Status:
Part Time

Shift: First (Day), Second (Afternoon), Third (Night)

Req #:

Date Posted:
January 20, 2026

Location:

20505 N Rand Rd, Kildeer, IL 60047

Job Category:
Associate