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Shift leader, Restaurant​/Food Service

Job in Loves Park, Winnebago County, Illinois, 61111, USA
Listing for: Papa John's
Full Time position
Listed on 2026-08-30
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Fast Food / Food Service
Job Description & How to Apply Below
Location: Loves Park

Papa John's - 5028 North 2nd Street - Responsibilities:
Supervise shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service while supporting restaurant profitability;
Respond professionally and promptly to customer concerns or issues, solicit feedback, and use it to improve restaurant operations;
Communicate, train and promote quality standards to team members using the Operations Manual and Team Member Handbook;
Supervise a restaurant team, maintain appropriate shift staffing, train team members to exceed customer expectations, ensure appearance standards, and coach for improved performance;
Contribute to sales goals through prompt, friendly service and by training staff on product knowledge and sales execution; contribute to profit goals by adhering to company guidelines and managing cash, inventory, and assets safely
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