Shift Manager

Location: Savanna

Starting pay  hour/Starting Benefits: + Performance Based Bonus Program. + Paid vacation + Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language + Medical, dental and vision coverage + Short- and Long-Term Disability, life and accident insurance + Service awards Requirements:
Position Summary The Certified Swing Manager role is the next step above Floor Supervisor and represents the first fully certified level of Shift Management. Swing Managers support the daily operations of the restaurant by leading assigned shifts, ensuring outstanding QSC&V (Quality, Service, Cleanliness & Value), and maintaining a safe and productive work environment. This position requires strong leadership, dependability, and an understanding of all McDonald's standards and procedures.

Swing Managers serve as role models for crew and trainers, help support change, and execute the operational routines required to run an effective shift. Responsibilities Shift Leadership & Operations
· Lead and manage assigned shifts following all McDonald's operational systems and routines.
· Deliver exceptional customer service and address customer concerns promptly and professionally.
· Ensure all stations are appropriately staffed and team members are positioned effectively during peak periods.
· Monitor product quality, food safety, and restaurant cleanliness at all times.
· Maintain stock levels and complete shift-level inventory routines as needed.
· Uphold all McDonald's and Karpinske/Newman Organization policies, procedures, and standards. Crew & Trainer Support
· Provide direction, coaching, and performance feedback to Crew Members and Crew Trainers.
· Support training initiatives by reinforcing correct procedures on the floor.
· Help build a positive team environment and promote teamwork and communication. Safety, Security, & Maintenance
· Enforce all food safety protocols, daily temperature logs, and sanitation routines.
· Ensure secure cash handling following McDonald's cash management policies.
· Report equipment issues and ensure restaurant maintenance needs are communicated promptly. Administrative Tasks
· Assist with shift documentation, daily checklists, and shift handover notes.
· Support managers with administrative routines when assigned. Qualifications
· Candidates for Certified Swing Manager must:
· Be dependable, responsible, and demonstrate strong leadership and professionalism.
· Follow all policies, appearance standards, and operational rules set by the Karpinske/Newman Organization.
· Take direction from senior management and support organizational changes.
· Display excellent communication and teamwork skills.
· Have completed all Crew, Crew Trainer, and Floor Supervisor training and verifications.
· Have at least 60 days of experience with the Karpinske/Newman Organization and be in good standing.
· Have open and flexible availability, including:
· Ability to work a combination of mornings, nights, and weekends
· Ability to run multiple types of shifts as needed by the restaurant
· Maintain a performance record that supports advancement into leadership roles. Training & Certification Requirements Certified Swing Managers must:
· Complete all Shift Manager training modules as assigned.
· Complete on-floor functionality training with the General Manager or Sr. Department Manager/Assistant GM.
· Complete the Leadership Transitions course within the first 9 months of promotion.
· Attend and pass Effective Shift Manager Training within the first 9 months.
· Pass Food Safety Certification.
· Complete and pass Shift Manager Verification following Effective Shift Manager Training. Wage & Raises
· Pay increases are tied directly to training completion and shift certification.
· Raises may be provided incrementally as benchmark modules and verifications are successfully completed.
· All increases follow the Karpinske/Newman Organization's established pay scale. Appearance Guidelines Swing Managers must maintain a professional, clean, and complete McDonald's uniform at all times, including:
· Clean,…