Heart of House Lead IL

Job Details

Job Location:

851 South US Route 51, Forsyth, IL 62535

Salary Range: $9.00 - $30.00 Hourly

JOB PURPOSE
:
This position is responsible for the preparation and production of all Buffalo Wild Wings menu items. The role covers the Chip, Shake, Grill, Southwest, and Expo stations.

• Prep and Portion
  :
  Get prep list from the Manager on Duty (MOD) and prep items according to the need of the shift.
• Ensure proper containers are used, filling to appropriate lines, and following FIFO procedures.
• Clean, sanitize, and put away prep items when finished.
• Portion items per MOD requirements.
• Track waste on Waste Sheet per Company Standard Procedures.

• Prepare fried chips, wedges, and onion rings in the kitchen of the restaurant.
• Maintain chip coolers clean and free of debris.
• Portion and prepare food items prior to cooking according to the Chip Packaging Chart.
• Maintain fryers and manage oil quality per Fryer Rotation Chart and Shortening Management Reference Guide.
• Keep the workstation sanitary and clean.

• Prepare grilled items in the kitchen.
• Portion and prepare food items prior to cooking per Prep Sheets and Grill Station Chart.
• Maintain grill and product quality as outlined in Prep Sheets and Grill Station Guide.
• Keep the workstation sanitary and clean.

• Clean, fill, and maintain all sauce pumps.
• Wash and dry sauce and seasoning buckets.
• Keep seasoning shakers clean and no more than ¾ full.
• Prime sauce buckets (excluding seasoning buckets).
• Keep hot wing holding drawers at 180°F with vents open.
• Weigh wings to determine cooking time for shift.

• Prepare wraps, salads, flatbreads, and related items.
• Maintain cold rail and ensure proper food stock.
• Maintain a sanitary and clean workstation.

• Serve as communication link between kitchen line and front of house to ensure smooth flow of quality products.
• Control food presentation, quality assurance, and timeliness of delivery.

• Clean and stock each station following FIFO guidelines.
• Change soap and sanitizer buckets minimally every four hours.
• Empty trash containers as needed.
• Wash necessary dishes and sauce/seasoning buckets.
• Notify MOD of any equipment issues or temperature concerns.
• Ensure LDIR and FIFO methods are followed at all times.
• Help other stations as needed.
• Skim, polish, filter, dump fryers following the restaurant’s filtering schedule.
• Other duties as assigned by supervisor.

• Knowledge of proper sanitation, food safety, and security procedures.
• Excellent verbal communication and interpersonal skills.
• Strong time management and organizational skills with attention to detail.
• Ability to take direction and execute team and company objectives.
• Knowledge of specs, cook times, plate presentation, etc.
• Experience with CSK/KDU/ticket order management system.

• Comply with all specs, quality standards, and department rules and procedures.
• Take direction from outside and inside Expo.

• Follow specific service time and guidelines.
• Maintain a high degree of pace and intensity for an extended period of time.
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time.

• Show respect, positive encouragement, and fair treatment within the organization and to guests.
• Maintain positive working relationships with all team members and managers.
• Work as a contributing member of a team.

• Provide exceptional service to guests, focusing on friendly service, food, fun, and value.

• Must Must be at least 16 years old (State Minor Laws Supersede).
• Preferred Prior experience working in a restaurant or retail environment.