Retail Supervisor; Seasonal

Six Flags Hurricane Harbor Rockford is looking for self-motivated, outgoing, professional leaders. This position oversees and is responsible for managing a retail location within the park and leading the team within that location. Guest first service is expected and is to be championed throughout the department. The position requires leading and motivating a specific location to achieve financial and service goals.

Responsibilities include restocking displays with new merchandise in the retail store and selling new uniforms via a POS system. Management must maintain a clean, organized work area by effectively operating their units to meet service standards. Training to respective team members should continuously occur throughout the season. This position requires someone who is a self-starter and initiates projects without constant supervision.

• Interact and support guests and fellow team members on a daily basis

• Ensure retail store displays are restocked, cleaned and organized before opening each day

• Communicate any special item promotions to team members and ensure proper signage is on display

• Notify the IPS Manager of any items that are running low on inventory (i.e.: uniforms, drinks, ice cream, chips)

• Sell uniforms to all departments via a POS throughout the season as needed

• Complete all refund transactions as outlined by the Six Flags Refund Policy

• Maintain a safe work environment and aid in the elimination of hazards

• Follow and record all inventory control functions including damages on a daily basis

• Investigate any recorded items that are showing a negative quantity on-hand

• Inspect any new merchandise for damages before receiving in the inventory tracking system

• Ensure all team members are correctly using EAS and are following EAS policies regarding accurate clock in/out
times and break guidelines

• Complete Seasonal Evaluations

• Assist in facilitating rehire/new hire department training sessions

• Provide corrective action as needed, train and provide feedback to team members

• Ensure team is following all policies and procedures by continuously training and providing feedback to team
members and leads

• Must be at least 16 years old

• Must be available weekends, evenings, and holidays

• Work Season:
Mid-April – Early October (Work available during this range, can be flexible for school)

• Must be professional, self-motivated, and have an enthusiastic attitude

• Must have strong teamwork skills and the ability to work with others

• Able to be self-motivated and work independently with little assistance

• Must be able to stand and walk for up to 6 hours at a time