Deli & Bakery Department Lead: Staffing & Service Job Manhattan Illinois USA,Retail

Location: Manhattan

Customer Service. Greet and take care of every customer that enters the department. Address all customer requests and concern in a timely manner.
Uphold department standards by ordering, pricing, and merchandising all deli/bakery items.
Ensure that all deli/bakery products are up to company standards of freshness and prepared according to company procedures.
Manage the deli/bakery associates by allocating and assigning tasks based on business needs.
Staff the department. Partake in interviews for your department. We have a seasonal business and need to create staffing plans accordingly.
Scheduling for the Deli & Bakery Departments
Handle Employee Relation issues in your department. Partner with your store manager and HR department when needed to address performance/conduct issues.
Provide training to new hires as well as existing employees in your department. Work to cross train employees in and out of your department.
Communicate to the bakery/deli team store events going on, new products, change in procedures, etc.
Uphold the company’s safety standards in your department. Teach and train all employees on these standards. In case of injury, all injuries need to be reported to the management team.
Ensure you kitchen and food handlers are complaint with the IL Health Code Rules and Regulations.
Maintain a broad knowledge of bakery/deli products.
Keep up on special deli/bakery ordering needs that arise for certain times of the year or for holidays, as well as cooking trends.
Review past sales records and current forecasted numbers to make the best staffing and ordering decisions.
Write your department schedule for all associates to align with stores payroll budget. Staff departments according to the needs of the business.
Manage department loss of product. Handle and process all loss according to company policy.
Other related duties as assigned.
18 years of age
ability to lift 40 pounds
ability to stand for 5 consecutive hours
Insurance Package after 60 Days of Employment
Paid Time Off after 1 year of Full Time Service

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