Store Manager, Retail & Store Manager

As a Store Manager at Dollar General in Shipman, IL, you will own end-to-end store operations while applying a data-informed, technology-forward mindset. You'll lead a diverse team, driving sales, customer satisfaction, and operational excellence in a fast-paced retail environment. Responsibilities include hiring, training, and coaching staff; managing scheduling, inventory, and merchandising; and ensuring accurate cash handling and loss prevention. You'll use store systems and analytics to track KPIs and implement process improvements.

You also uphold safety and compliance standards while fostering a collaborative, inclusive culture aligned with our innovative, mission-driven values.

Responsibilities

• Lead daily store operations to meet sales, service, and profitability goals
• Hire, train, schedule, and coach store associates for high performance
• Leverage data and store systems to track KPIs, inventory, and labor costs
• Ensure accurate cash handling, banking, and loss prevention controls
• Maintain planograms, stock levels, and merchandise presentation standards
• Deliver exceptional customer service and resolve escalated issues
• Ensure compliance with company policies, safety, and regulatory requirements
• Implement process improvements and digital tools to streamline operations
• Collaborate with cross-functional partners on promotions and new initiatives
• Prepare performance reports and recommend strategies to drive growth

Required Skills

• Retail operations management
• Team leadership and people management
• Budgeting and P&L management
• Point-of-sale (POS) systems
• Inventory management and stock control
• Data analysis and KPI tracking
• Loss prevention and cash handling
• Customer service management
• Scheduling and workforce planning
• Process improvement