Store Supervisor

Location: Clinton

Our Mission:
Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title:

Store Supervisor Department:
Retail operations

Reports To:

Store Manager Classification:
Non-ExemptEEO-1 Category:
Laborers and Helpers Safety Sensitive:
Yes Supervises: N/AJob Summary Store Supervisors serve as lead workers in the day-to-day activities of the sales floor, donation door operations, and donated goods processing. They are accountable for the store operations while acting as manager on duty. Operations include the collection of donations,processing, pricing, stocking, performing register transactions, and handling donated goods overall to meet expected goals at every step of the process.

This position requires a strong customer focus, operating with minimum supervision, and understanding business demands.

Essential

Job Duties
1. Ability to successfully perform all duties of a Retail Associate
2. Train, coach, and provide feedback to help staff strengthen and develop skills
3. Ensure store staff follows policies and procedures
4. Demonstrate leadership and positive role modeling for retail staff.
5. Report loss control concerns to the General Manager and/or Assistant General Manager in a timely manner
6. Effectively manage time and monitor retail staff time to ensure that work is completed
7. Assume responsibility and accountability for the completion of job duties and meet production goals
8. Perform bank deposits and related cash-handling duties
9. Fill in for store staff as needed
10. Perform opening and closing procedures
11. Assign tasks and supervise Retail Associate and Team Lead performance while acting as manager on duty 12. Perform other tasks as assigned

Competencies

Adaptability Managing Conflict Stress Tolerance Communication Tenacity Urgency Coaching Delegating Building Trust Education, Experience, and Expectations Requires a high school diploma or equivalent

Requires 1 year of experience in a leadership or oversight role, such as supervising staff or managing quality control tasks like ensuring staff adherence to policies, maintaining product standards, or monitoring service quality, preferably in retail.

Requires a valid driver’s license, a safe driving record, proof of insurance, and reliable transportation.

Requires CPR/First Aid certification or ability to obtain certification within six months of employment.

Requires occasional travel to other stores and job sites

Knowledge, Skills, and Abilities Basic Knowledge of the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and the ability to utilize other software, such as payroll and point of sale, is preferred

Works independently while fostering a strong team atmosphere

Conveys information clearly through verbal and written communication

Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization

Interacts with all people in a manner that enhances their dignity, privacy, and confidentiality

Requires the ability to be consistently at work and on time on scheduled work days Requires a high level of professionalism, integrity, business conduct, and ethical behavior

Embraces the mission, vision, and…