Call Center Outbound Business Account Representative

Overview

Employer Industry: Telecommunications

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Competitive 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement of up to $5,250 in the first year
• Opportunities for career advancement and growth within the organization
• Collaborative and inclusive work environment
• Chance to make a positive impact on local businesses by providing essential services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Use expertise in the employer's products to assist customers with inquiries and showcase the benefits of switching services
• Problem-solve and encourage business customers to commit to services

• A proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• Three to six months of related experience and/or training
• An Associate's degree or higher is preferred

• Experience in a sales or customer service role within the telecommunications industry
• Strong interpersonal and communication skills
• Familiarity with Sales Force or similar CRM software
• Ability to work independently and as part of a team
• Enthusiastic and outgoing personality

#Telecommunications #Sales Opportunity #Career Growth #Customer Service #Inclusive Workplace

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.