Sales Professional - Inside Sales

Our associates celebrate lives. We celebrate our associates.

• Hold self-accountable for prospecting a minimum of 1–2 hours each day.
• Obtain referrals from families served by the location.
• Network and build community and civic relationships.
• Explain and present presentations to families served and referred families.
• Maintain and track activity levels to ensure productivity.
• Build relationships with families.
• Respond to client inquiries in a timely, respectful, sensitive, and professional manner.
• Connect with families through listening, honest communication, and genuine concern.
• Develop an understanding of each family’s unique needs and offer solutions that provide value to them.
• Stay in touch with families to ensure satisfaction.
• Prepare for all appointments and perform all procedures with professionalism and attention to detail.
• Follow through on all customer problems and requests.
• Build trust‑based relationships to earn the right to ask for referrals.
• Earn right to gain referrals to offer protection to family members, relatives, and friends by educating them on the benefits of pre‑planning.
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
• Collaborate and team with funeral directors, location managers, and other members of funeral home and or cemetery staff to provide seamless, high quality service.
• Thoroughly and completely review previous services and contacts with families to prepare to support current needs and or sales.
• Share family concerns with the rest of the SCI team.

• Education
  :
  High school diploma or equivalent. 1–2 years of college or an equivalent of education and experience.
• Experience
  : 1–2 years of customer service or sales industry experience preferred.
• Licenses
  :
  Current state/province issued driver’s license with an acceptable driving record. Insurance license if required by state/province law and as prescribed by each state board.

• Pass the Company’s internal presentation certification within thirty days of hire.
• Work a number of evenings and/or weekends every month.
• Drive frequently.
• Obtain and maintain an insurance license if required by state/province.
• Work flexible hours, including the ability to work up to 12 hours in a day at times.
• Treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional sales performance).

• Medical, Dental, Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short‑Term Disability
• Long‑Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

US-IL - Belleville

SCI Shared Resources, LLC is committed to inclusive, barrier‑free recruitment and selection. On request, we will provide appropriate accessibility options to all applicants with disabilities.