Mgr, Technical Training

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our Rise talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company with problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

This is a position with WM Technologies, LLC and affiliate of SPX Enterprises, LLC, which manufactures and sells Weil-McLain® branded products. Weil-McLain® is a leading North American brand of hydronic comfort heating systems for residential, commercial, and institutional buildings since 1881.

SPX is a diverse team of unique individuals who all make an impact. As a Technical Training Manager, you will serve as a field-based technical expert responsible for developing and delivering high-quality hydronic heating product, application, installation, and troubleshooting training to contractors, distributors, engineers, sales professionals, and other industry partners. You will support Regional and Territory Sales Managers by strengthening technical competency throughout the channel, supporting new product introductions, and helping customers confidently specify, install, service, and troubleshoot Weil-McLain products.

This role combines deep hydronics expertise with exceptional teaching and communication skills. You will translate complex technical concepts into practical, hands-on learning experiences; provide field technical support for new and existing products; and serve as an important connection between customers, Sales, Product Management, Technical Service, and Engineering. Through effective technical education and field engagement, you will help strengthen customer relationships, accelerate product adoption, identify market opportunities, and reinforce Weil-McLain as a trusted technical resource within the hydronics industry.

• Provide technical training expertise within region
• Develop and conduct advanced technical product and service training for contractors, distributors, utilities, engineers, sales personnel, and other industry professionals.
• Develop and deliver technical training through multiple formats, including instructor-led classroom, virtual/online, field-based, and hands-on instruction covering hydronic heating products, applications, installation, operation, maintenance, controls, and troubleshooting.
• Design and develop technical training content, modules, presentations, demonstrations, and supporting materials for the Weil-McLain School of Better Heating and other customer and employee training programs.
• Facilitate School of Better Heating programs and other regional or national technical training events.
• Provide professional technical guidance and support during customer and contractor training meetings.
• Conduct “Train the Trainer” sessions with sales team members in preparation for new product meetings, distributor training, contractor education, and other customer-facing activities.
• Train new sales employees to strengthen product knowledge and their ability to provide effective sales, service, application, and technical support.
• Assess field knowledge and identify individual or organizational training needs, recommending appropriate education and development solutions.
• Continuously strengthen technical training content based on product developments, field experience, recurring technical questions, and customer needs.
• Field Technical Support & Product Expertise
• Serve as a technical hydronics resource to Regional and Territory Sales Managers, distributors, contractors, engineers, and other field personnel.
• Provide field technical support for new products, revisions to existing products, and complex product or application issues.
• Provide technical guidance on challenging field installations and problem jobs, helping identify application, installation, operational, or troubleshooting issues and associated training needs.
• Apply knowledge of mechanical and electrical boiler applications to assist customers and field personnel with installation, operation, controls, and troubleshooting.
• Support proper product application and installation practices through practical technical education and field consultation.
• Act as a technical expert representing Weil-McLain at local, regional, and national trade shows, industry events, customer meetings, and technical forums.
• Assist with product liability investigations, depositions, and trials as needed by providing appropriate technical expertise and product knowledge.
• Sales & Channel Support
• Partner with Regional and Territory Sales Managers to strengthen technical capabilities throughout the distributor and contractor network.
• Use technical training and education to support lead generation, customer…