Sr. Lab Scientist, Molecule LCMS

Work Schedule

Standard Office Hours (40/wk)

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer! We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The Chromatography and Mass Spectrometry business develops and manufactures leading‑edge instruments, consumables, and software solutions for customers working in the analytical sciences (routine testing markets) and scientific research. We play a crucial role in various scientific fields, including chemistry, pharmaceuticals, forensics, environmental analysis, and biochemistry, among others.

The role of a Lab Scientist Application is to provide scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by utilizing chromatography and mass spectrometry techniques. Primary responsibilities are to support the commercial field sales team by conducting small molecule LCMS product demonstrations related to (but not limited to) qualitative and quantitative nominal mass and high resolution accurate mass experiments across multiple application areas and serving as a point of contact for the local product demonstration laboratory.

Additional responsibilities include providing pre‑sales support to our chromatography sales team at customer sites to position them for successful wins and enabling the success of our customers through post‑sales training and application support.

• Product Demonstrations: Conduct product demonstrations to customers on the accurate use, product features, functionality, application of instruments and software, and best practices. Understand customer’s motivation, success criteria and pain points and effectively communicate customer feedback to the product development team regarding needs, performance and potential improvements.
• Demo Process: Understand the critical steps in the demo process:
  • Pre‑Demo Qualification
  • Demo Qualification
  • Internal alignment
  • Demo agreement with customer
  • Demo report
  • Demo result evaluation with customer
  • Internal demo evaluation
• Application Optimization: Collaborate with customers and internal teams to customize applications and methodologies. Troubleshoot, develop methods, interpret data, analyze with statistical methods, and provide insights or recommendations. Resolve or escalates customer issues and complaints.
• Technical Presentations: Create and deliver presentations to highlight the capabilities and benefits of solutions for various applications. Communicate complex scientific concepts to diverse audiences.
• Drive
  
  Collaboration:
  
  Work cross‐functionally with internal marketing and sales teams to support strategic execution of the demo process.
• Scientific Support: Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.
• Leadership: Independently prioritize and lead team projects and mentor junior colleagues. Act as a consultant for specific market segments and potentially lead calls or meetings when requested.

• A master’s degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
• 3‑5 years of hands‑on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
• Expert…