Training & Development Specialists

Employee Training & Development Specialists

Important:
Include in your cover letter a description of your experience related to this position and confirm that you will be available to work from the state of Utah.

The Clinical and Translational Science Institute is seeking a highly motivated individual to join our Clinical Research Support Office (CRSO) to support the OnCore Clinical Trials Management System throughout the University campus. The OnCore Training and Education Specialist is responsible for the development, planning, documentation, and delivery of training for OnCore and CRSO initiatives. The role will also provide OnCore application support and communicate CRSO activities to the University research community.

Clinical research experience is highly recommended and familiarity with OnCore or other CTMS is preferred. Work with department leadership to assess training needs, select appropriate training programs and delivery methods, and monitor training programs to ensure they are current and effective. May schedule classes, set up systems and equipment, and coordinate enrollment. Considered highly skilled and proficient in discipline.

Learn more about the CTSI: (text placeholder).
Benefits for University of Utah Employees include generous retirement contribution, comprehensive medical coverage, tuition reduction, and more.

• Serve as a subject matter expert (SME) for OnCore and related systems (eReg, Participant Payments, and Epic), providing technical support, troubleshooting, and workflow optimization for end‑users.
• Design, deliver, and evaluate comprehensive training programs, including digital and in‑person instructional materials, to ensure user proficiency and adoption.
• Partner with department leadership to assess evolving training needs and design strategic educational programs for system enhancements, ensuring all delivery methods remain current, effective, and aligned with process changes.
• Participate in system testing activities, including evaluation of upgrades and new functionality; provide feedback to vendors and stakeholders.
• Develop and analyze metrics and reports to support system utilization, adoption, and organizational decision‑making.
• Collaborate with internal teams and stakeholders to communicate system updates, support initiatives, and contribute to development of standard operating procedures and audit activities.

• Bachelor’s degree (or equivalency) with 4 years of directly related work experience, or Master’s degree with 2 years of directly related work experience.
• Equivalent education: 1 year of higher education can be substituted for 1 year of directly related work experience.

• Bachelor’s degree with at least 2 years of experience in training and education in clinical research.
• 2–3 years of experience in a health care setting with clinical research experience.
• Ability to use creative and effective presentation skills to teach individuals or groups of 4–80 adults.
• Knowledgeable about Clinical Trials Management Systems, specifically OnCore.
• Familiarity with Federal regulations regarding human subject research.
• Willingness to work in a team environment and adapt to a fast‑paced environment.
• Excellent verbal, written, and interpersonal skills.
• Strong working knowledge of Microsoft Excel, Word, and PowerPoint; knowledge of website support a plus.
• Software training experience preferred but not required.

Benefits for University of Utah Employees include generous retirement contribution, comprehensive medical coverage, tuition reduction, and more.

The University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, pregnancy, pregnancy related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and federal law.

Reasonable accommodations are available for individuals with disabilities. Veterans’ preference is extended to qualified applicants upon request in accordance with university policy and state law.