Community Service Officer, University Police Department

Job Overview

Position:
Community Service Officer (CSO)
Classification:
Security Officer, Title Series 11.260, UPD Southern Command.

Deployments may include the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas campuses.

• Makes continuous radio communication and monitors traffic for pertinent information.
• Works independently without direct supervision, standing unassisted for extended periods.
• Assists with medical attention for individuals requiring CPR, defibrillation, or first aid (certified).
• Notifies UPD of all emergency situations (fire alarms, fights, disturbances, medical emergencies) and relays information to responding units.
• Provides walking safety escorts and assists with unlocks for authorized personnel locked out of spaces.
• Collects found property, secures or releases it properly.
• Assists other campus departments (e.g., Special Events, Vendor access) as needed.
• Completes walking foot patrols of buildings and grounds, checking for safety and security concerns.
• Submits work orders for observed issues needing repair such as light outages or damaged property.
• Checks emergency call boxes and assists with “jump starts” for disabled vehicles.
• Responds to non‑confrontational calls for service as directed.
• Engages with community members and participates in community outreach events.
• Observes, reports, and checks on the welfare of individuals.
• Prepares Incident Reports for property intake or incidents as requested.
• Reports any injury sustained while on duty.
• Perform other duties as assigned by a Supervisor or Superior Officer.

• High school diploma or equivalent.
• At least two years of public contact experience, including application and implementation of rules, regulations, or established policies.
• Must pass a pre‑employment screening for controlled substances per NRS 284.4066.
• Valid driver’s license required at time of appointment and for ongoing employment.
• Must be certified in CPR and first aid at time of appointment.

• Strong customer service orientation.
• Excellent management, organizational, and communication skills.
• Ability to multitask, problem‑solve, and maintain confidentiality.

• May be required to work evenings, weekends, and/or holidays.
• Must provide a criminal background check.
• Must demonstrate the ability to perform job‑related tasks (if required by NSHE).

• Grade 27, Step 1: $46,666.80 annually.
• Paid time off for annual and sick leave, and holidays.
• Health, dental, and vision insurance.
• No state income tax.
• Retirement plans and voluntary benefits.
• Tuition discounts for NSHE schools and dependents.
• Flexible work schedule (depending on department).
• Employee recognition programs and professional development opportunities.
• Rebel Card discounts and wellness programming.

The University of Nevada – Las Vegas is committed to providing a workplace free of discrimination. All employment decisions are made solely on the basis of merit, qualifications, training, measures, and the applicant's ability to successfully perform the duties of the position. The University prohibits discrimination on the basis of age, disability, gender, sexual orientation, religious faith, and any other legally protected status.