Resident Field Technician - Tolono, IL

Overview

Martin Equipment, a fourth-generation family- and woman-owned business, is a John Deere Construction & Forestry dealer headquartered in Goodfield, Illinois. Established in 1926, the company has grown to encompass nine locations across Iowa, Illinois, and Missouri, delivering world-class equipment and legendary service. With 250 dedicated employees, Martin Equipment is committed to customer satisfaction and innovation. The company is certified as a Women's Business Enterprise by the Women's Business Enterprise National Council (WBENC), reflecting its dedication to fostering a diverse workforce.

Martin Equipment offers a range of equipment and parts alongside its ongoing mission of providing superior equipment and legendary support.

The Resident Field Technician will be responsible for repairing, maintaining, and diagnosing equipment problems for customers in a professional and timely manner. Routine tasks include troubleshooting, performing equipment inspections, executing preventative maintenance, completing detailed service reports, and interfacing with clients to address their technical concerns. This is a full-time, on-site role based in Tolono, IL, requiring travel to customer locations to provide field service support.

• Technical proficiency in diagnostics, equipment repair, and maintenance processes
• Strong mechanical and problem-solving skills to troubleshoot and resolve equipment issues
• Effective communication and customer service skills to interact professionally with clients
• Ability to work independently while upholding high standards for quality and safety
• Relevant certifications or previous experience in heavy equipment, construction, or forestry machinery is a plus
• Flexibility to travel and a valid driver’s license
• High school diploma or equivalent; vocational training in diesel or equipment mechanics is preferred