On Site Field Svc Technician

About the Role

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

On‑Site Field Service Technician Work 3.5 days and off 3.5 days. All schedules have a half‑day on Wednesdays. Every schedule has one weekend day. Bonuses paid on weekends. Shift differential for nights. Training will take place day hours; after training one needs to be flexible with hours – Sunday‑Wednesday or Wednesday‑Saturday.

• Report product failure trends and serviceability issues to manager, ensuring accurate documentation and record‑keeping.
• Meet customer demands by providing efficient, responsive, and accurate Field/Shop/on‑site maintenance.
• Maintain all technical information, Field Service Reports, Expense Reports, and Canon property.
• Showcase strong customer communication and satisfaction skills.
• Maintain the performance of assigned machines.
• Facilitate performance at a level that helps achieve the branch/district’s overall metric targets.

• Hold a High School diploma or equivalent experience.
• Possess a basic understanding of internet environments and complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class.
• Be able to travel (valid driver’s license and acceptable driving record).
• Capable of functioning in a 24/7 environment, while performing shift work and on‑call rotations.
• Take all necessary steps to obtain security and/or other clearances required by customers to enter their premises.
• Be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
• Maintain a valid COVID‑19 vaccination status and comply with other customer protocols, if required.

Anticipated base salary range for this role: $19.00–25.49 per hour. This role is eligible for a transportation allowance.

Canon U.S.A., Inc. is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top‑10 for U.S. patents granted for 41 consecutive years.

Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. Visit  for more information and follow Canon on Linked In at

Full‑time on‑site. This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled workdays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.