Store Manager - CA

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates across North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and with over $4.5 billion in tire and auto‑service sales. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, a 401(k) plan, and a commitment to diversity, inclusion and community impact.

Responsible for every aspect of the store operation, including selecting, coaching, and developing store teammates, driving sales, managing budgets and payroll, merchandising, and maintaining customer satisfaction.

• Deliver customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty to achieve results for teammates and the company.
• Understand alternative tire sourcing and competitor activity.
• Track and meet payroll, budgets, and store goals.
• Keep financial records current.
• Manage, schedule, and assign staff according to skill level.
• Attend paid training to stay up to date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Perform other duties as assigned.

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to ensure retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict‑resolution skills.
• Valid automobile driver's license at all times and ability to drive company vehicles.

• 2‑year college degree or equivalent.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.
• Professional development resources.
• Community involvement and corporate social responsibility activities.
• Inclusive and diverse work environment.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.