Customer Account & Services Representative, Trainee
Listed on 2026-06-27
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Title
Primary Function
Under general supervision, provides efficient and effective customer service to power customers, receives payments, handles customer inquiries, resolves complaints and performs data input related to power payment arrangements and creates connect, disconnect, reconnect and trouble orders. Performs other duties as assigned.
Minimum QualificationsHigh school equivalency and two years of cashiering experience including one year of telephone customer service experience working with customer accounts and negotiating payment arrangements.
Licensing & Certification RequirementsVeteran's Preference (External Applicants Only):
Submit DD form 214 or other evidence of veterans' status by the job posting deadline.
Experience working in Division Offices and/or the Call Center is preferred. Successful candidate must be able to successfully pass a credit check. A negative drug test is required as a condition of employment. Employees must notify supervision when applying for a position.
"Imperial Irrigation District is an equal opportunity/affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees."
IID offers a wide range of employee benefits. To learn more details, select the link below:
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