Substitute- Application Analyst Continuous Pool

Position: Substitute- Application Analyst Continuous Applicant Pool
BASIC FUNCTION

Under the direction of an assigned supervisor, acts as liaison to assigned business area and provides and recommends solutions to improve processes and delivery of services to students, faculty, and staff through expansion of existing systems or the use of third party systems and applications; responsible for assisting and leading the updates and changes in the student success web pages; analyze and implement integration/interfacing of systems with the College's ERP system;

serve as the administrator of designated third-party applications.

DISTINGUISHING CHARACTERISTICS

This classification is a unique and highly specialized role within the district which provides functional and process support for the business units of the district in using information technology systems and tools effectively and efficiently. This classification is assigned to support one or more business units based on the business expertise of the individual assigned and acts as a liaison between the business unit and the technical staff in the Information Technology department.

This classification is tasked with understanding system and tool capabilities and their application to the business needs of the supported units.

ESSENTIAL DUTIES & RESPONSIBILITIES

The following duties and responsibilities describe the general nature and level of work being performed. It is not intended to be restricted or construed as an exhaustive list of all duties and responsibilities required of individuals so classified, and not all duties listed are necessarily performed by each employee in this classification.

1. Provides administration of and support for all third-party applications/systems within the assigned business area working closely with staff and administrators in developing project plans, project schedules, and project deliverables.

2. Works independently and collaborates with other technical staff and functional staff to implement solutions seamlessly.

3. Analyzes business requirements, selects effective solutions, and coordinates with other analysts, IT staff, and management team to ensure system integrity, and efficient and effective systems operations.

4. Performs a variety of advanced analytical, internal consulting and project leadership/oversight duties to enable multiple stakeholders to achieve business, administrative, and academic objectives.

5. Collaborates with other business and technical staff in analyzing the functional requirements of the assigned business areas and develops fit/gap analyses.

6. Oversees or translates user expectations into system capabilities, enhancements and/or customizations of existing software, or the recommendation of a new solution.
7. Acts as liaison between assigned business area's functional staff and IT technical staff in the development, implementation, and enhancement of designated enterprise system modules; leads and facilitates the analysis of assigned business area's business processes, practices, and work/data flows for improvements.

8. Serves as the content manager of the assigned area webpages.

9. Trains users on systems processes specific to the assigned business area's software programs and other technical areas, including training guides, written procedures, documentation, manuals, and materials for user and staff support.

10.Consults with administrators and managers on application development, enhancement, and maintenance issues; explains technology and process options and assists in analysis and decision making.

11.Recommends solutions and works with functional users to develop and to implement solutions that align with the needs and requirements.

12.Performs application-level troubleshooting for students and employees.

13.Performs support to functional users during upgrades and patching, and during migration from/to systems.

14.Assists in planning and scheduling of upgrades, testing, and roll out of the systems that minimizes impact to daily operations.

15.Other job-related duties as assigned.

Full job description, here.

Education and Experience:

A bachelor's degree in computer science, business administration or related field plus (3) three years' experience in performing…