Receptionist - Student Services

JOB DESCRIPTION RECEPTIONIST - STUDENT SERVICES

REPORTS TO: Deans of Students

TERMS: 205 Days

• Acquire and maintain a knowledgeable base of information concerning the entire school program.
• Act as a primary liaison between the HSE High School administration and faculty with the school community.
• Provide well‑organized and accurate work.
• Update student permissions in Enriching Students
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• Assist with coordination of Heart of a Lion ceremony and reception.
• Assist with monitoring and maintenance of Senior Flex
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• Coordinate FYIMentoring program
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• Pull D/F list and communicate with admin.
• Assist with administration of MTSS process.

• Answer phones, take messages and screen/direct calls to the appropriate counseling office staff.
• Use language correctly and effectively.
• Answer student questions and assist students with needs before, during and after school.
• Maintain confidentiality as required and appropriate.
• Demonstrate an openness to discuss suggestions.
• Record and handle any threatening calls that pertain to the school or its population (i.e., bomb threats, etc.).
• Deliver personal/urgent messages for students to classrooms by delivery from student aides.
• Communicate by radio to administrators, custodians and the school nurse when appropriate.

• Notify office manager about office equipment and building repairs and telephone equipment and service problems.
• Make efficient use of time and resources available.
• Demonstrate a willingness to assist and work cooperatively with all HSE High School colleagues from all divisions.
• Oversee distribution of student passes.

• Nurture a positive relationship with super‑ordinates, subordinates and peers.
• Demonstrate respect for super‑ordinates, subordinates and peers.
• Support corporation decisions and direction relative to matters of policy and administrative directives. Work as a team player.
• Demonstrate ability to deal with sensitive issues in a tactful and professional manner.
• Address concerns and offer suggestions in an appropriate and confidential manner.