Specialist, Instruction and Curriculum; Pre-College Programs

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
• Salary Range: $66,300 - $66,300

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Assistant Director of Instruction and Curriculum, the Program Specialist plays a key operational role in the planning, coordination, and execution of the Pre-College academic portfolio. The Specialist independently manages course scheduling workflows, instructor onboarding and compliance processes, instructional support operations, and data reporting across a high-volume portfolio serving grades 9–12.

This position exercises judgment in resolving scheduling conflicts, ensuring compliance with university policies related to minors and instructor appointments, maintaining data integrity across systems, and coordinating with shared service partners (Registrar, Faculty Affairs, Student Life, HR, Finance, Events, Web). During peak summer operations, the Specialist provides functional oversight and workflow direction to seasonal staff to ensure seamless program delivery.

• In collaboration with the Assistant Director and the Office of the Registrar, develop, update, and maintain course schedules and classroom assignments within Course Management and related systems, ensuring accuracy, alignment with program needs, and adherence to institutional policies and timelines.
• In partnership with the Assistant Director, oversee the quality control process for approximately 350 courses annually, ensuring accurate entry into the university course database system and verifying consistency across the official course schedule, program website, and Directory of Classes.
• Working closely with the Office of the Registrar, troubleshoot and resolve classroom-related issues, including coordinating reservations for one-off events and activities, initiating classroom reassignments as needed, and reviewing classroom assignments to evaluate capacity, configuration, and accessibility to ensure alignment with course and program requirements.

• Manage the Pre-College shared inbox and Zendesk support platform, serving as the primary point of contact for instructor inquiries; assess, prioritize, and respond to requests, and coordinate or delegate issues to the seasonal instructional support team as appropriate to ensure timely resolution.
• Manage the collection of course syllabi for each term and review each submission to ensure they abide by Pre-College Committee on Instruction (COI) approved standards (follow approved template, assignments are listed clearly and learning objectives are clearly outlined).
• Coordinate with members from the Team for Instructional and Pedagogical Support (TIPS) to connect instructors with TIPS team members for pedagogical assistance, which includes consultations, syllabi review, specialized training events, and related tasks.

• Oversee the maintenance and integrity of the annual hiring database for over 350 instructional appointments, ensuring accurate, timely, and confidential management of personal, compensation, and other sensitive appointment data.
• Coordinate and oversee the onboarding process for instructional hires, ensuring completion of mandatory background checks and related compliance requirements, including Protection of Minors (POM) and Anti-Harassment and Discrimination training, in accordance with University policy. Responsibilities include communicating policy expectations to instructional hires, facilitating registration for required trainings, monitoring and auditing compliance, conducting follow-up outreach to non-compliant individuals, and exercising judgment in escalating issues to departmental leadership as appropriate.
• Develop and aggregate instructor review documentation to inform rehire decisions and recommendations for professional development.
• Develop and execute instructor availability surveys and assist with scheduling decisions and course appointments.
• Assist in record keeping of the Instructor Master Sheet and ensure quality control over all records, which include historical compensation rates, instructor education records, curricular assignments, and other relevant information.
• In coordination with academic leadership and the Recruitment Department, support the instructional recruitment process, including conducting preliminary reviews of instructor applications to assess minimum qualifications, organizing and synthesizing CVs and teaching evaluations for leadership review, managing interview communications and scheduling, and assisting in the…