Tech Bar Support Consultant

** Help residents feel confident with everyday technology
** At Anglicare Sydney, we support older Australians to live with dignity, independence and connection. Technology plays an important role in that — and that’s where you come in.

This role is about people first.

You’ll spend your days helping residents feel comfortable and confident using everyday technology — patiently answering questions, explaining things simply, and providing hands-on technology assistance.

This role would suit someone who has a strong ability to listen, reassure, explain and support.
** Your opportunity
**** Part-time (3 Days per week) | Onsite – Warriewood Brook Retirement Village
** As an
** IT*
* ** Tech Bar Consultant**, you’ll be the go-to technology support person for residents at our Warriewood Village. You’ll provide technical support, promote digital literacy, and build confidence in the use of everyday technology. By delivering patient, person-centred tech support, you’ll enhance the wellbeing and independence of those we serve.

With integrity and patience, you will:
* Support residents with everyday technology:  (Mobile phones, tablets, apps, TV’s, emails, entertainment systems)
* Provide calm, one-on-one assistance at the resident’s pace
* Run small group sessions to help residents build confidence with technology
* Be a friendly, approachable presence residents feel comfortable asking for help
* Escalate more complex IT issues to central IT or external vendors when needed
* Keep records of support provided and devices in use
** What you’ll bring
** You are a patient communicator who can translate technology into simple, practical steps for residents and staff. You thrive on solving problems and helping others feel confident in the digital space.

This role is perfect for someone who:
* Is patient, warm and people-focused
* Enjoys helping others learn and feel confident
* Can explain things slowly, clearly and without jargon
* A genuine interest in supporting older people
* Is comfortable with technology and IT systems
* Confident with MS Office skills and general enterprise system knowledge

Ideally, you will also have:
* Experience delivering training to non-technical users.
* Audio/Video conferencing support knowledge.
* Strong organisational and time management skills.
* Valid current driver's licence

We provide meaningful opportunities and choice — both for the communities we serve and the people who make it happen.

At Anglicare, you’ll belong to a supportive, purpose-driven community of people from all backgrounds who share a commitment to serving others. You’ll also enjoy the security and growth opportunities of a long-established organisation.

Some of the benefits you’ll enjoy include:
* Salary packaging to increase your take-home pay
* Professional development and ongoing training
* Employee Assistance Program and wellbeing initiatives
* Fitness Passport with discounts to 800+ gyms
* Retail discounts across 400+ outlets
* To apply for this role, click the Apply. All applicants will receive a response.
** Anglicare is as wonderfully diverse as the communities we support. We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities, and cultural backgrounds.
** Disclaimer:
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
* Application Close Date:
June 06, 2026#
** Your rewards and benefits
** We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally.

Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life.

We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
** Employee Referral Program
** Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role!  Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
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